Medical Assistant

Position Summary

Support providers in the examination and treatment of patients, including the preparation of exam rooms and instrumentation, operation of medical equipment, administer medications and injections, etc. related to patient care requirements.

Essential duties and responsibilities

• Establish reason for visit and document patient description of chief complaint. Reviews medication list, allergies, pharmacy and immunizations. Document all EPIC visit encounter fields and initiates visit note for provider.
• Take and document vital signs including blood pressure, pulse, respirations, pulse oximetry, height, weight, head circumference (if applicable) and pain level.
• Assure all needed Point of Care Testing is completed and documented in EMR prior to provider visit. All back-office test results MUST be documented prior to end of day.
• Complete scrubbing of record prior to patient’s arrival for appointment. Scrubbing to include-review of Health Maintenance, review of patient problem list/diagnosis and pending of orders for due immunizations, labs, referrals and screening questions that may be due.
• Knowledge/set up of appropriate instrument trays to be completed prior to patient appointment.
• Follow-up on provider post exam requests; dress wounds, perform ear irrigations, recheck blood pressure etc.
• Administer immunization and medications injectables as defined to be given by MA. Must be knowledgeable of immunization schedules.
• Maintain patient flow for providers, filling rooms per designated room allotment.
• Perform/process routine venipuncture on pediatric and adult patients.
• Maintain quality controls measures daily, weekly, monthly Point Of Care Testing (POCT)
• Perform daily refrigeration temperature monitoring and vaccine supply storage units.
• Properly disposes/packages sharps, biohazards and expired/wasted medications in appropriate containers.
• Completes established daily opening and closing procedures.
• Assists with appointment scheduling and patient outreach calls as directed.
• Clean and stock all rooms.
• Perform daily autoclave maintenance and sterilizing of instruments.
• Absist with counting and stocking supplies, immunizations and provide assistance as directed or needed by Site Manager or Lead MA.
• Complete rotation of medical supplies in the clinic
• Absist with monthly work orders to include the following-AED check and battery check on clinic scales
• Serve as a member of a Patient Centered Medical Home team.
• May have staff/students assigned to shadow

Qualifications

• Demonstrated completion of medical assistant training program,
• Must be a Certified or Registered Medical Assistant or obtain within the first 12 months of employment.
• Must have current BLS certification.
• Must pass phlebotomy competency within 90 days of employment
• Knowledge of immunizations, childhood and adult vaccines schedules and procedures.
• Knowledge of universal precautions and blood borne pathogens and OSHA guidelines.
• Demonstrated computer proficiency utilizing electronic medical records.
• Demonstrated interpersonal skills: empathy, trust, respect and ability to establish effective relationships with people of diverse ethnic and cultural backgrounds.
• Demonstrated critical thinking skills and ability to work independently.
• Demonstrated team membership skills.
• Demonstrated attention to detail: high requirement for accuracy.

Essential Physical Demands and Working Environment

• Ability to see, communicate, hear and utilize electronic communication devices.
• Demonstrated ability to walk, sit or stand for long periods of time. Requires some lifting up to 50 lbs.
• Work environment is stressful at times.
• Position may require travel to other NFP sites, with or without prior notice to assist with coverage and call offs.
• Position will be required to work some evening hours. Weekend hours may be required if/when the organization deems it necessary to increase access to patient care.

Reports to and Evaluated by

Site Manager