Medical Assistant

POSITION SUMMARY

At MyCare Medical, we strive to make sure our patients receive the highest quality, most cost-effective care. We have a dedicated team supporting our providers, giving them the time that they need to care for each patient and ensure a comfortable and patient-centric experience.

RESPONSIBILITIES

• Patient Experience: Welcome patients into the office, creating a warm and friendly experience. Assist with completion of medical records & history forms, filing accordingly. Perform height, weight, vital sign and vision ss, recording them within the eHR system (eClinicalWorks [eCW]); identify chief complaints and record observations. Perform triage as soon as chart is ready. Maintain patient flow after check-in; ensure that patients are seen in a timely manner, preferably within a 15 minute or less wait time. Communicate courteously, timely, and respectfully with all patients; notify patient of any changes ordered by their providers, and any new information is provided in writing before leaving the clinic. Document all phone calls with patients.
• Provider Support: Coordinating and collaborating with healthcare professionals, including physicians, pharmacists, and specialists to ensure optimal patient care. Conduct ss and procedures as directed, such as EKGs, non-stress ss, spirometer, venipunctures, skin punctures, strep screen, glucometer, and blood ss, and urine ss. Communicate to physician abnormal lab results. Assist health service providers with treatments and examinations of patients such as injections, wound care, pelvic exams, minor surgery, and IUD insertions; assist in the identification of psychosocial needs and consult with the health service provider. Transcribe doctors’ orders and prepare appropriate requisitions, forms, and calls to pharmacy. Daily follow up of pharmacy messages. Ensure assigned provider(s) signs charts, labs, prescriptions, diagnostics daily.
• Clinic Support: Clean and sterilize equipment, restock patient rooms and labs with appropriate supplies. Maintain medical supply inventory to ensure stock. Comply with office policy and procedure, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual. Assist practice team by answering incoming/outgoing phone calls. Review pharmacy voicemails and other calls before leaving each day. Support other clinic locations, if and when necessary, with the same level of professionalism as home clinic (Travel reimbursement will be provided, and location is subject to management discussion).

QUALIFICATIONS

• Medical Assistant Certificate issued by an accredited institution OR One (1) year of experience working in a health care setting that includes direct patient contact OR A combination of training, education, and experience that is equivalent to one of the employment standards listed above and provides the required knowledge and abilities.
• Bilingual In English/Spanish Preferred But Not Required
• Basic medical terminology; Basic arithmetic.
• Able to speak clearly and communicate effectively over the phone and in-person.