Medical Assistant

About the role

As a member of the Morongo Basin Healthcare District (MBHD) team, your mission is to improve the health and wellness of the communities served. You are expected to demonstrate the values of Commitment, Collaboration, Accountability, Dignity, and Integrity in all aspects of your employment. You are responsible for your safety and the safety of patients, visitors, and coworkers. You will be required to interact with patients, the public, coworkers, and management in fulfilling your mission. In your role as Medical Assistant, you will report to the Patient Care Services Director.

Responsibilities

• Assist clinic physicians, physician assistants, and nurse practitioners in the care of patients in a family practice/primary care environment.
• Perform chart prep activities per current checklist in advance of patient visit to ensure complete records are available.
• Ensure previous test results and procedure results are present and documented accurately in the EMR.
• Welcome patients by greeting them in person or on the telephone.
• Verify patient information by interviewing patient, recording medical history, and confirming purpose of visit.
• Perform preliminary physical tests: take blood pressure, weight, and temperature; document patient history summary.
• Secure patient information and maintain patient confidence by completing and safeguarding medical records and keeping patient information confidential.
• As directed by provider, provide educational information to patients and instructions, answering questions.
• Evaluate need for and perform Tobacco, SHA, TB, Audit C, PHQ2, and all required screenings by monitoring the CDSS.
• Record and reconcile current medications and allergies.
• Document all information accurately and completely in the electronic medical record.
• Set up procedure trays as needed.
• Notify provider of needed screenings and assist provider with patient examination or procedure as directed.
• Provide, monitor, log, and appropriately document patient immunizations as ordered by the provider and within the scope of MA practice.
• Ensure two-person verification of all immunizations prior to giving and signing off.
• Perform and record daily quality controls on point of care testing as needed.
• Perform laboratory specimen collection tasks, preparing specimens for transport to laboratory.
• Perform POC laboratory testing as ordered by provider.
• Provide instructions and educational materials to patients as instructed by the provider.
• Clean and restock patient examination rooms between patient use.
• Respond to patient requests for prescription refills, verifying whether refills are available or routing to provider for follow-up.
• Assist with follow-up on referrals as directed and communicate with referrals team.
• Monitor inventory and report supply needs to supervisor.
• Discharge patient after provider completes visit by providing Visit Summary and assisting with scheduling follow-up visits.
• Keep equipment operating by following operating instructions, maintaining supplies, and reporting issues.

Physical demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job with or without a reasonable accommodation. You are required to notify management of any limitations or restrictions that may alter your ability to perform the essentials of the position. You may be required to occasionally lift and/or move up to 40 pounds. You will be required to travel within the service area. You will regularly sit for long periods of time; spend extended time at a keyboard or telephone; and interface with others effectively. You will be occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.

Education and experience

• High School Diploma or equivalent.
• Successful completion of a Medical Assistant training program recognized by the state of California.
• Minimum of 1 year of experience.
• BLS (American Heart Association) Certification/Registered Medical Assistant preferred.