Medical Assistant

About the role

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all. Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, and benefit offerings. Be a part of a team transforming lives and supporting dreams every day!

Responsibilities

• Act as a liaison between patients, nurses, surgeons, and facility staff
• Assist in all areas including sterilization, operating room circulating, and the Post Anesthesia Care Unit (rotating duties)
• Apply sanitary, infection control, and safety standards in preparing and sanitizing surgical instruments
• Accurately and safely handle instruments in accordance with sterilization processes
• Ensure equipment is properly functioning; escalate malfunctions to the Clinical Administrator
• Peel-pack supplies/instruments, wrap instruments for sterilization, and inspect each instrument for use, function, completeness, and cleanliness
• Document and maintain accurate sterilization records
• Perform simple maintenance on equipment (e.g., clean filters and drains)
• Prepare trays for designated areas according to policies and procedures
• Document and maintain an inventory of supplies and materials
• Prepare surgery suites by gathering, organizing, and preparing surgical supplies and equipment
• Monitor inventory of surgical supplies and equipment; notify appropriate individuals when supplies are needed
• Operate medical equipment and perform technical skills according to set policies and standards; seek timely assistance as appropriate
• Restock surgery suites with appropriate supplies after procedures
• Collaborate with the surgical and clinical team to develop coordinated outcomes and interventions regarding patient progress and care
• Ensure operating rooms are maintained in a clean, safe, and sanitary manner at all times
• Follow established HIPAA policies and procedures
• Bring patients into the examination room for follow-up visits
• Take and record patient vital signs and obtain urine samples
• Clean examination rooms and execute room turnover
• Work with surgeons, massage therapists, and nurses to ensure efficient workflow
• Communicate with patients to instill understanding and confidence about post-procedure healing instructions
• Record appropriate patient information on patient charts and/or Salesforce
• Report problems or unusual circumstances to the Clinical Administrator and Surgeon
• Understand and follow procedures for post-surgical and procedural processes
• Provide excellent customer service, ensuring clients' unique needs are met
• Display consistent professionalism and empathy with patients
• Provide basic direct care to patients as delegated by a Registered Nurse
• Monitor vital signs and report patient behavior and well-being to PACU Registered Nurses
• Prepare each patient recovery room with necessary items like blankets, pillows, and medical equipment
• Perform other duties as assigned

Requirements

• Minimum High School Diploma required
• Medical Assistant Certification or Registration
• Active Basic Life Support (BLS) Certification
• Bilingual in English and Spanish preferred

Physical Requirements

• Prolonged periods of standing, bending, and reaching low or overhead
• Ability to move quickly in response to physician and patient needs
• High-level visual and auditory acuity for timely response and patient care assessment activities
• Must be able to lift up to 50 lbs. occasionally, up to 20 lbs. frequently, and/or up to 10 lbs. constantly
• Category I exposure to bloodborne pathogens; frequent exposure to chemical hazards; may encounter radiation hazards