Medical Assistant

About The Job

Department: Physician Practice - Primary Care

Schedule: Monday - Friday, 9 am - 5:30 pm

Address: 9440 Marlboro Pike Suite 200, Upper Marlboro, Maryland 20772

Primary Duties And Responsibilities

• Contributes to the achievement of established department goals and objectives.
• Complies with governmental regulations and accreditation standards.
• Aids providers with patient preparation, minor office procedures, and examinations.
• Serves as backup for the Patient Services Coordinator or other team members.
• Participates in daily team huddles to review and prepare for scheduled patient visits.
• Screens all patients for preventative care needs, ongoing support barriers, safety concerns, and potential fall risks.
• Conducts motivational interviews and identifies potential behavioral health needs using appropriate screening tools.
• Notifies providers of identified behavioral health needs.
• Reports actual and potential problems concerning patients, families, and associates using established reporting protocols.
• Participates in performance improvement initiatives to improve care quality and safety.
• Maintains and audits temperature logs, ensures medication supplies are current/unexpired, checks and maintains emergency equipment, and ensures the area is free of clutter.
• Engages patients in self-management support care/health goal setting, pre-visit planning, and captures information leading to health care improvement activities.
• Performs selected patient and laboratory testing, including Point of Care Testing, tuberculosis skin testing, electrocardiography, pulmonary function tests, and vision and hearing testing (dependent upon provider and site requirements).
• Removes sutures/staples after provider examination and documentation.
• Documents activities in the patient's electronic medical record (EMR); performs required patient follow-up.
• Provides escort for patients and assists with patient discharge activities.
• Performs telephone screening services to gather information from patients, determine appropriate disposition, and document per established protocols.
• Under onsite provider supervision, inserts intravenous catheters for physician-initiated IV fluid therapy or administration of intravenous medications.
• Under direct onsite physician supervision, inserts, removes, and monitors urinary catheters for procedures and prepares and administers oral drugs and injections (limited to intradermal, subcutaneous, and intramuscular).
• May perform phlebotomy.
• Utilizes the EMR to propose patient medication refills for provider approval.
• Completes requisitions for tests (if applicable).
• Contacts insurance companies for pre-authorizations for patient medications and specialty referrals, including insurance authorization.
• Floors to other sites/locations within the system as appropriate and performs all duties at multiple sites.
• Attends scheduled meetings including but not limited to regular staff meetings and training classes for safety, infection control, OSHA, CLIA, BLS, and others as required.
• Demonstrates behavior consistent with MedStar Health mission, vision, goals, SPIRIT values, objectives, and patient care philosophy.

Qualifications

• Education: High School Diploma or GED required; Completion of an accredited Medical Assistant program preferred.
• Experience: Less than 1 year 6 months experience working in an ambulatory care medical office or equivalent required. For Cardiology offices only: 6 months experience working in an ambulatory care medical office or equivalent required or Bachelor's degree in exercise physiology/science or related major or successful completion of a cardiac technician course preferred.
• Licenses and Certifications: Certified Medical Assistant (CMA)-AAMA by the American Association of Medical Assistants within 1 Year required or Registered Medical Assistant (RMA)-American Medical Technologists through American Medical Technologists or equivalent within 1 Year required. CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required.

Pay

Hiring Range: USD $19.55 - USD $34.25 /Hr.