Medical Assistant

About the role

Join our thriving team at Medi-Weightloss of Chapel Hill where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry.

Why Join Us: Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care. Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development. Competitive Compensation: Enjoy a competitive salary and benefits package.

Responsibilities

• Utilize a multi-line phone system to answer and appropriately route all incoming calls.
• Conduct follow-up calls to discuss patient progress and address concerns.
• Refer non-routine, sensitive, or complex requests to the appropriate staff member.
• Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
• Assist with monitoring daily inventory levels of clinical and office supplies.
• Perform daily scanning and uploading of documents in patient files.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.
• Obtain patient vitals, EKG, and perform phlebotomy.
• Administer IM injections.
• Prepare laboratory order forms and obtain patient laboratory results.
• Document patient progress notes in the patient chart and/or EMR.
• Conduct follow-up calls to patients to discuss progress and address concerns.
• Perform other clinical duties as required.

Requirements

• Medical Assistant experience; certification a plus.
• Clinical experience in EKG and phlebotomy.
• Strong communication and interpersonal skills.