Medical Assistant

About the role

Join our thriving team at Medi-Weightloss of Illinois where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Medical Assistant with front office expertise to enhance our team.

Primary Responsibilities

• Play a pivotal role with primary responsibilities that include patient vitals, EKG, phlebotomy, and front office duties.
• Utilize a multi-line phone system to answer and appropriately route all incoming calls.
• Conduct follow-up calls to discuss patient progress and address concerns.
• Refer non-routine, sensitive, or complex requests to the appropriate staff member.
• Maintain a friendly environment, greet patients, and uphold outstanding standards.
• Absorb daily inventory levels of clinical and office supplies.
• Perform daily scanning and uploading of documents in patient files.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.
• Assist with obtaining patient vitals, EKG, and performing phlebotomy.
• Administer IM injections.
• Prepare laboratory order forms and obtain patient laboratory results.
• Aid physicians or mid-level practitioners with patient referrals to other healthcare professionals.
• Document patient progress notes in the patient chart and/or EMR.
• Discuss progress and address concerns with patients via follow-up calls.
• Perform other clinical duties as required.

Requirements

• Medical Assistant certification.
• Front office experience, including insurance and VOB knowledge.
• Clinical experience in EKG and phlebotomy.
• Prior experience and training in exercise (a plus).
• Strong communication and interpersonal skills.

Benefits

Competitive Compensation: Enjoy a competitive salary and benefits package.