Medical Assistant

About the role

This position is responsible for performing daily administrative and clinical duties to facilitate efficient operations in an outpatient clinic setting. This position provides support in providing safe, quality care and customer service to patients, physicians/providers and other members in the clinical care teams.

Responsibilities

• Patient Examination/Treatment
  • Escorts patients to exam rooms on a timely basis.
    • Whenever possible, keeping team members informed regarding delays.
  • Prepares patients for appropriate examination, triaging, as necessary, for radiologic studies, cast removal etc.
    • Evaluates need for wound care, if any, and ensures adequate provision of care and patient education.
    • Provides for splint/cast applications and removals when applicable.
  • Processes prescriptions per physician order.
    • Instructs/educates patients regarding medication side effects.
    • Prepares injectable medications and equipment needed.
  • Captures patient information and updates patient charts.
    • Coordinates referrals for ongoing services/needs (e.g., therapy services, home health, surgical procedures, DME, etc.).
    • Acts as a patient intermediary/liaison for resolution of patient problems.
• Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control as regulated by OSHA; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.

Requirements

• Successful completion of an accredited Medical Assistant Program is a plus.
• Maintains CPR certification.
• Experience in an orthopedic healthcare setting is preferred.
• Able to multi-task and work in a fast-paced environment.
• Good verbal and written communication and writing skills.
• Possess good working knowledge of practice management and EHR software, Google products, Microsoft Office and Windows-based computer applications.
• Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels in the organization.
• Able to develop constructive and cooperative working relationships with others and maintain them over time.

Qualifications

• High school diploma or equivalent.
• Successful completion of an accredited Medical Assistant Program is a plus.
• Maintains CPR certification.
• Experience in an orthopedic healthcare setting is preferred.
• Able to multi-task and work in a fast-paced environment.
• Good verbal and written communication and writing skills.
• Possess good working knowledge of practice management and EHR software, Google products, Microsoft Office and Windows-based computer applications.
• Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels in the organization.
• Able to develop constructive and cooperative working relationships with others and maintain them over time.

Skills

• Excellent communication skills.
• Proficient in Microsoft Office and Windows-based computer applications.
• Knowledge of practice management and EHR software.
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks simultaneously.
• Ability to lift and move patients as needed.

Benefits

• Medical, dental, vision, life and AD&D insurance.
• Long and short term disability.
• 401k program with company match and profit sharing.
• Wellness program.
• Health savings accounts.
• Flexible savings accounts.
• ID protection plan.
• Accident, critical illness and hospital benefits.
• Paid holidays and paid time off.
• Equal opportunity employer.