Medical Assistant

About the role

The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across different physicians and within the healthcare system. As a Medical Assistant, you will play a critical role on the Care team for Hopscotch to serve our patients, enable patient outcomes and create a positive patient experience.

Responsibilities

• Engage patients prior to provider visit, prepare and set expectations
• Plan for any necessary services or steps required in the clinic (e.g. flu vaccine, blood draw)
• Ensure exam rooms are clean, safe, and ready for patient visits
• Prepare for the visit, room patients in a timely manner, get necessary information, and assist the provider with staying timely on their schedule
• Obtain vital signs, patient status and needs, and review medications
• Catalogs and communicates patient needs to the PCP and broader Care team
• Supports other diagnostic and care needs for the patient, in collaboration with Care team
• Apply or assist with application for Durable Medical Equipment (DME)
• Provide telephonic support to patients, in line with protocols and physician direction
• Participate in care team meetings to discuss patient care and clinical operations

Requirements

• A high school diploma or equivalent education (GED)
• Graduated from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.)
• A minimum of 1 year of work experience in the healthcare industry, preferably as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience
• Certification in BLS (including CPR)
• Experience with an EMR and similar technology
• EMR experience and proficiency required
• Certification as a Phlebotomy Technician (preferred)
• US work authorization

Qualifications

• Strong interpersonal and communication skills, verbal and written
• High emotional intelligence and strong collaboration skills with a passion for patient care
• A positive and energetic attitude with a solutions-oriented mindset and a flexible approach to working
• A strong attention to detail, organization, coordination and planning skills

Skills

• Ability to work independently and as part of a team
• Knowledge of HIPAA and confidentiality requirements
• Basic computer skills, including proficiency with Microsoft Office

Benefits

• Paid holidays + PTO + sick time
• Company sponsored medical, dental, and vision insurance for you + your family
• FREE short-term and long-term disability insurance
• FREE $100k life insurance policy
• 401k plan with 4% company match + no vesting period
• $720 - $1,000 added to employee Health Savings Account annually for eligible health plans
• All clinic roles are eligible for a quarterly bonus!

Pay

Compensation range for this position is between $18 - $24 per hour depending on clinic location and candidate experience/qualifications.

Schedule

The role is a full-time position based at our Hudson location.