Medical Assistant

At Hometown Primary Care, we believe that healthcare is most effective when it’s personal, preventive, and centered around long-term patient relationships. As part of the trusted Hometown team, we’re proud to deliver compassionate, high-quality care that helps individuals and families lead healthier lives — right in the heart of their own communities.

About the role

As a Medical Assistant with Hometown Primary Care, you’ll be a vital member of our care team — supporting physicians and providers with clinical and administrative responsibilities that ensure smooth, efficient visits and a positive experience for every patient. Your role will help foster trust, continuity, and preventive care success for patients throughout their primary care journey with us.

Responsibilities

• Welcomes patients and visitors into our Care Centers with compassion and provide exceptional customer service.
• Register patients by obtaining demographic, insurance, and payment information.
• Handle payments for services, including applicable co-pays.
• Answer multi-line phone system.
• Daily reconciliation of monies collected.
• Cleans and stocks the site with other members of the team.
• Take patient histories and accurately document vital signs.
• Perform point-of-care testing: strep, mono, glucose, urinalysis, pregnancy, etc.
• Conduct phlebotomy and prepare samples for lab processing.
• Administer immunizations and injections per provider orders.
• Assist with routine exams and procedures (i.e., EKGs, ear/eye irrigations, pelvic exams).
• Educate patients on medication, preventive care, and follow-up instructions.
• Handle patient callbacks, pharmacy coordination, and referral scheduling.
• Ensure exam rooms are clean, stocked, and patient-ready.
• Support front-desk duties, including check-in, insurance verification, and payment collection.
• Participate in training and onboarding of new team members.

Requirements

• 1–2 years of experience in a physician practice or outpatient clinical setting preferred.
• Strong E-Clinical Works Experience Preferred.
• Passion for primary care or Internal Medicine.
• Self-starter with excellent clinical judgment and communication skills.
• CPR certification (or willingness to obtain upon hire).
• Flexibility to travel within region as needed.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance