Medical Assistant

Greenbrook Medical is building the new standard in primary care. We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief: every senior deserves the kind of care we would want for our own families. Our model prioritizes time with patients, strong care coordination, and a personalized approach that improves outcomes while lowering total cost of care. We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution.

About the role

As a Medical Assistant, you’re the heart of every patient visit. From the moment a patient walks in, you set the tone, taking vitals, prepping them for their provider, and making sure they feel seen and cared for. All medical assistants are cross-trained across front office, back office, labs and referrals. You’ll move between clinical and administrative work throughout the day: drawing blood, running EKGs, updating records, and coordinating follow-ups, keeping each visit flowing so providers can focus on care. This is hands-on, fast-paced, people-first work where your attention to detail directly shapes patient outcomes and experience. You’ll report to the Center Manager, with room to take on more as we grow.

Location: Spring Hill clinic (some local travel may be required to help cover other centers)

Responsibilities

• Own the patient visit, start to finish
  • Take and record vitals, medical histories, and medication lists
  • Prep patients for their exam so the provider can focus on care
• Handle the hands-on clinical work
  • Administer medications, injections, and treatments as directed by the provider
  • Draw blood and run basic lab tests
  • Perform EKGs and PFTs
• Keep records and scheduling tight
  • Document accurately in the EMR and keep patient records clean
  • Coordinate scheduling and follow-up appointments to keep care on track
  • Answer patient questions promptly with concierge-level support
• Move as one care team
  • Partner with providers and staff to create seamless patient experiences
  • Pitch in to help cover other areas of the clinic when the team needs you
  • Bring a patient-first mindset while upholding our standards of care

What Success Looks Like

• Patients are prepped and seen on time, with minimal wait
• Records and documentation are accurate and complete before and after every visit
• Strong follow-up compliance that keeps patients on track
• You help sustain a clinic patient NPS of 90+
• Patient volume handled without dropping quality of care

Requirements

• 3+ years as a medical assistant, ideally in a primary care setting
• Confidence with vitals, blood draws, EKGs, and basic labs
• Strong communication skills that build trust with patients and teammates
• The ability to multitask and stay organized in a fast-paced clinic
• Composure and professionalism when things get busy
• Genuine warmth and a concierge-level approach to senior care
• A mindset grounded in our core values of Heart, Excellence, Accountability, Resilience, and Teamwork

Qualifications

• Certified Medical Assistant (CMA) (preferred)
• Bilingual in English and Spanish (preferred)
• Takes ownership and looks for ways to make the clinic run better

Benefits

• Health, dental, and vision insurance
• Paid time off + paid sick time
• 401(k) with company match
• Generous annual performance bonus

Pay

$19-25 per hour, based on experience and qualifications

Schedule

Monday–Friday, 8am–5pm