Medical Assistant

About the role

The Medical Assistant supports providers in delivering high-quality urgent care services. This role assists with patient intake, clinical procedures, front desk operations, and overall patient flow to ensure a safe, efficient, and positive experience for every patient.

Responsibilities

• Register patients and collect required paperwork, insurance information, and eligibility verification
• Process co-pays and schedule appointments
• Cook up referrals to specialists as directed
• Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
• Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight
• Perform point-of-care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers
• Draw and prepare blood specimens for laboratory analysis
• Prepare and stock exam rooms; monitor supplies and inventory
• Maintain accurate medical records, including scanning and documentation
• Answer phones, manage correspondence, and maintain a welcoming reception area
• Conduct patient follow-up courtesy calls
• Perform opening and closing duties, including cash handling, end-of-day reconciliation, and securing the facility
• Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
• Adhere to all clinical, safety, and organizational policies
• Perform other duties as assigned

Requirements

• High School Diploma or equivalent — Required
• Graduate of a Medical Assisting Program — Preferred
• Minimum of 1 year of Medical Assistant experience — Required
• Front desk or patient registration experience — Preferred

Qualifications

• Basic Life Support (BLS) — Required at time of hire
• Medical Assistant Certification Requirements For candidates with less than three (3) years of Medical Assistant experience, one of the following certifications is required:
• CCMA – Certified Clinical Medical Assistant (NHA)
• CMA – Certified Medical Assistant (AAMA or CHP)
• RMA – Registered Medical Assistant (AMT, AAH, or ARMA)
• NCMA – National Certified Medical Assistant (NCCT)
• NRCMA – Nationally Registered Certified Medical Assistant (NAHP)
• Candidates hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment in a Medical Assistant role.
• Certification Alternatives Experience-Based Pathway Candidates may qualify in lieu of a certification by meeting both of the following:
• 3+ years of Medical Assistant experience
• 1+ year of experience in a Hospital, Emergency Department, or Urgent Care setting
• Alternative Credentials (Accepted at Time of Hire) Graduate of an Accredited School of Nursing (LPN or RN)
• EMT or Paramedic (NREMT)
• Certified Nursing Assistant (CNA)

Skills

• Proficiency in core Medical Assistant clinical duties
• Strong computer skills with efficient typing ability
• Working knowledge of Microsoft Word and Excel
• Strong attention to detail and organizational skills
• Ability to work independently and collaboratively in a team environment
• Excellent written and verbal communication skills
• Demonstrated commitment to fairness, respect, and cultural sensitivity in patient care

Benefits

We Offer a Competitive And Comprehensive Benefits Package, Including Medical, Dental, and Vision insurance401(k) with employer matchEmployee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental healthGenerous Paid Time Off (PTO)Monthly incentive pay based on performance metricsCareer growth and advancement opportunities

Pay

Pay Range: $19.00 – $24.25 per hour

Schedule

Full time