Medical Assistant

Performs routine clerical and clinical tasks within the Four Points Clinic, assisting the Primary Care Provider and other licensed providers. Provides quality patient care efficiently and cost-effectively at the direction of the Primary Care Provider. Works collaboratively with the clinical team to ensure excellent care is provided every day.

Pay

$18/hour

Schedule

Monday - Friday; 9:30 AM - 6:00 PM; 30-minute unpaid lunch

Responsibilities

• Completes patient and related documents in accordance with EHR/Meaningful Use standards and protocols, complying with PITU EHR policies, including entering patient history, physical, and vital information into the Tribe's EHR system
• Maintains inventory and a maintenance schedule of supplies, ordering and restocking as needed to ensure availability for patient care
• Prepares and submits orders for supplies and medications
• Assists with cleaning the facility
• Under the direction of the Primary Care Provider, assigns procedural and diagnostic coding in the Tribe's EHR system
• Conducts pre-authorizations, referrals, etc., in accordance with third-party insurer requirements
• Coordinates with the Business Office to assure billable services are processed in a timely manner
• Performs complete intake process as specified by physician or other providers (chief complaint, history, vital signs, height, weight, OFC, care process model data, etc.) and prioritizes patient needs
• Assists provider with examinations, procedures, treatments, and interventions
• Administers screening tests to patients (e.g., visual tests, audiology, spirometry, EKGs, skin tests) within practice type
• Participates in the Vaccine for Children program by tracking immunizations, inventory control, and reporting data as required
• Provides patient education and referrals as directed for services provided by the Behavioral Care Department
• Follows through with pharmacy refills, scheduling out-of-clinic procedures, obtaining, reporting, and tracking lab results, leaving phone messages, and distributing faxes
• Coordinates with Patient Support and Outreach team regarding referrals, support, and follow-up care
• Coordinates with care managers in other settings as appropriate
• Provides information on enabling services (e.g., transportation)
• Maintains a list of key community service agencies with contact information
• Provides information about recommended or available services and contacts
• Supports patients in self-management and behavior change using motivational interviewing and coaching:
  • Assesses readiness to change
  • Assesses and tracks patient capacity for and confidence in self-care
  • Develops self-care plan in collaboration with patient
  • Provides self-monitoring tools
  • Provides or connects patients with support programs
  • Assesses and supports patients in adopting health behaviors
  • Assesses and arranges treatment for mental health and substance abuse problems
• Works collaboratively with referring physician and other members of the care team
• Completes pre-visit planning (reviews chart before visit, notifies patient of tests needed before the visit)
• Facilitates advanced care planning (Advanced Directives), establishes processes for reminder letters and phone calls
• Supports clinicians and team to achieve personalized primary care goals
• Facilitates transition of care (unscheduled hospital admissions, emergency department visits, skilled nursing home)
• Ensures referrals follow proper processes per the Referral Process and Purchased Referred Care policies and procedures
• Tracks status of referrals (e.g., surgeries)
• Follows up and coordinates care with referral provider
• In collaboration with clinician, establishes written care plan for patients transitioning from pediatrics to adult
• Provides information on health insurance resources
• Supervises and supports health advocates
• Attends clinic team meetings and medical home meetings to assist with process design and help resolve team issues
• Supports development of agenda for team meetings
• Reviews data summary on a regular basis
• Attends training to stay current in field
• Maintains CLIA paperwork and standards
• Covers other staff when needed, including traveling to another clinic
• Cleans and sanitizes waiting room, bathroom, exam rooms, office spaces, etc., as needed

Requirements

• Must be insurable through the Tribe's vehicle insurance
• Must pass a criminal and fingerprint background check according to P.L. 101-630 standards
• Must pass a pre-employment alcohol/drug screening
• Must successfully complete the Medical Assistant credentialing process
• High School diploma, equivalent GED, or higher
• One (1) year of experience in back office in a medical/clinic setting
• Valid Medical Assistant Certificate preferred

Qualifications

• Must possess, maintain, and provide proof of a valid Driver’s License
• Must obtain, maintain, and provide proof of valid First Aid, CPR, and/or BLS certification (Red Cross or American Heart Association) within three (3) months of hire
• Must possess, maintain, and provide proof of a valid Medical Assistant Certificate (National MA Certifications/Registration, Registered Medical Assistant of AMT, National Certified Medical Assistant, Certified Clinical Medical Assistant, or Certified Medical Assistant of the AAMA)

Benefits

• Group Health Care Plan (Health, Dental, Vision, Life/AD&D, and Long-Term Disability) with employer-paid premiums for Employee, Spouse, and Dependents
• Supplemental/Voluntary Benefits (Life/AD&D, Short-Term Disability, Hospital Indemnity, Accident, Critical Illness)
• HSA Bank Account with monthly employer contributions
• Retirement Plan (401k, Roth) with dollar-for-dollar match up to 6%
• Paid Time Off
• Paid Holidays (Federal, State, and Tribal) according to set work schedule only
• Paid Birthday Leave
• Paid Bereavement Leave
• Employee Assistance Program
• Education Assistance Program
• Wellness Program – earn up to $1,000 into your HSA account per year