Medical Assistant

About the role

At Florida Orthopaedic Institute, Medical Assistants are more than clinical support, they are essential members of the patient care team. In this full-time role, you’ll work directly with a provider to deliver efficient, high-quality orthopedic care in a fast-paced clinical environment. You’ll assist with exams, procedures, and patient education while ensuring each individual feels supported and cared for throughout their visit.

Responsibilities

Clinical Support

• Prepare exam rooms and ensure they are fully stocked and organized for the day
• Escort patients to rooms, take vital signs, and update EMR with accurate documentation
• Assist with in-office procedures including injections, dressing changes, and suture removals
• Support provider during exams by anticipating needs and maintaining patient comfort
• Educate patients on post-visit instructions and coordinate follow-ups as directed

Patient Flow & Teamwork

• Collaborate with fellow CAs, providers, and administrative staff to keep the clinic running smoothly
• Communicate clearly with patients and teammates to reduce delays and confusion
• Float to nearby clinics as needed to support staffing coverage and team success

Compliance & Documentation

• Ensure timely, accurate charting and quality measure completion in Athena EMR
• Maintain patient confidentiality and adhere to HIPAA standards
• Participate in training, team huddles, and clinic initiatives as assigned

Skills

• Thrive in high-volume clinics and know how to multitask under pressure
• Dependable team player who takes initiative and shows up with a great attitude
• Build trust with patients through empathy, professionalism, and clear communication
• Organized, tech-savvy, and committed to accurate documentation
• Value flexibility and are open to assisting other providers or clinics when needed

Qualifications

Required

• High school diploma or equivalent
• BLS certification (required within 90 days of hire; FOI offers in-house training)
• Reliable transportation and flexibility to travel locally for training/coverage
• Strong interpersonal, organizational, and time management skills

Preferred

• Experience in orthopedics, trauma, or high-volume clinical settings
• Familiarity with Athena EMR or similar systems
• Prior experience assisting with procedures such as injections or suture removal

Benefits

• Stable, full-time role in a respected clinical setting
• Clear career paths and internal growth opportunities
• Collaborative team environment and meaningful patient connections
• No check-in/check-out duties (clinical role focused)
• Onboarding at North Tampa clinic followed by on-site training at assigned location