Medical Assistant

About the Role

The Medical Assistant will support the daily operations of the gastroenterology office by providing clinical and administrative assistance to physicians, clinicians, and patients. This role is essential in ensuring smooth patient flow, accurate electronic record-keeping, and optimal patient care.

Our Culture

Inspire hope. Build your legacy. Build a rewarding career with Florida Digestive Health Specialists (FDHS), Florida's largest physician-owned gastroenterology practice. Since 2011, we've been dedicated to delivering exceptional digestive healthcare through compassionate patient care, clinical excellence, and advanced research. With more than 30 locations statewide and many physicians recognized as Castle Connolly Top Doctors, you'll join a collaborative team known for excellence, where your contributions are valued, your professional growth is supported, and your work makes a meaningful impact. Come grow with us and help shape the future of digestive healthcare. As we continue to grow, we are seeking a Medical Assistant to join our team and support our mission.

Essential Duties

• Prepare patients for examination and treatment by taking vital signs, medical history, and documenting information in the electronic medical record (EMR) system
• Responsible for entering recalls and handling new prescription/prescription refills as directed by the physician
• Collaborate with healthcare providers and other team members to ensure patient care is delivered seamlessly and safely
• Maintain strict adherence to infection control protocols and safety standards
• Triage phone calls accordingly
• Conduct physician referrals as well as service pre-certifications on an as needed basis
• Maintain patient records, ensuring confidentiality and compliance with HIPAA regulations
• Participate in ongoing training and professional development opportunities to enhance skills and knowledge
• Other duties as assigned

Qualifications

• Certification of Completion of accredited MA program (CMA or RMA) is preferred
• 1+ year of experience in a clinical setting, preferably in gastroenterology
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, providers, and team members
• Strong organizational skills and attention to detail
• Ability to adapt to a fast-paced, dynamic work environment and handle multiple tasks simultaneously
• Proficiency in electronic medical record (EMR) systems and basic computer skills

Benefits

• Competitive salary
• Comprehensive benefits package including health insurance, retirement plan, paid time off and paid holidays
• Professional development opportunities
• Positive and collaborative work environment

Physical Demands

• The employee is frequently required to walk, sit, use hands for fine manipulation, handle or feel and reach with hands and arms using a keyboard and video display terminal
• The employee is occasionally required to stand and stoop, kneel, crouch or crawl and climb stairs
• The employee should be able to exert up to 50 lbs. of force occasionally, lift and move up to 25 lbs.
• The work environment is typically quiet to moderate with standard office and procedure room noise levels
• The Medical Assistant must be able to observe safe practice criteria in assisting patients