Medical Assistant

POSITION SPECIFIC DUTIES & RESPONSIBILITIES

• Daily schedule review to identify in-clinic providers.
• Monitor chat rooms for walk-in clients needing vitals.
• Perform and document vitals, with abnormal results communicated to providers.
• Document UDS results as per protocol.
• Conduct and document vitals, log clients into tele-psychiatry sessions, and assist with documentation.
• Sanitize office areas between clients.
• Verify and process lab orders, perform lab draws using aseptic technique, and document lab draws in client charts.
• Conduct vitals and verify injection details, administer injections, and communicate with providers.
• Conduct and document vitals, monitor medication effects, and communicate with providers.
• Assess live calls/messages for medication needs, respond to messages by 3:00 pm the same day, and return calls after 3:00 pm by noon the next day.
• Document all interactions in client charts.
• Review prescription program for refill requests, process refills per protocol, and notify clients.
• Review and complete prior authorization forms, notify clients of approval/denial, and document actions.
• Complete daily charting and maintain team communication.
• Store mobile devices during work hours, ensure cleanliness, stock supplies, and assist with medication education.
• Attend training events and assist with post-meal cleanup.
• Perform other duties as assigned by supervisors.

QUALIFICATIONS

• Must be a high school graduate or have HS equivalent.
• No experience required. Previous experience working with clients with mental illness and/or substance abuse is preferred.
• Requires knowledge of professional nursing practice care techniques and medical procedures, medical supplies, sanitation, and personal hygiene, and of nutrition.
• Skills in planning, organizing, and applying nursing care techniques working with clients with mental illness and co-occurring disorders.

PERFORMANCE COMPETENCIES

• Adherence to Standards and Protocols
• Clinical Competence and Best Practices
• Client-Centered Care and Communication
• Attention to Detail and Efficiency

ESSENTIAL BEHAVIORS

• Knowledge/Skills/Abilities: Ability to administer Clinic Opiate Withdrawal Scale (COWS), ability to work with the public, ability to maintain an effective working relationship with agency employees, ability to maintain a professional manner at all times and ability to maintain confidentiality.
• Essential Behaviors: Ability to possess a valid Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office, ability to document activities, write reports, business correspondence and procedure manual, ability to effectively present information and respond to questions from colleagues, clients, customers, and the general public, ability to effectively communicate and interact with colleagues, clients, client’s families, public and third-party payer personnel.

OTHER INFORMATION

• Safety Sensitivity Classification: This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.