Medical Assistant

About the role

At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Founded in 2016 by two U.S. Army Veterans, we serve service members, Veterans and their families across nearly 30 outpatient clinics in Arizona, Colorado, Florida, Tennessee and Texas. We offer a caring and supportive culture, unparalleled growth opportunities, a balanced lifestyle, collaborative teamwork, impressive retention rates, and comprehensive benefits. Location: Hendersonville Clinic - 131 Saundersville Rd, Ste. 300, Hendersonville, TN 37075.

Responsibilities

• Escort patients to exam rooms, interview patients and document chief complaint, allergies, current medication, and any other pertinent prior medical information.
• Measure vital signs (weight, blood pressure, pulse, temperature) and document information in patient’s chart.
• Communicate directly with patients as instructed by physician or nurse practitioner.
• Provide written prescriptions for patients and document appropriately.
• Ensure all related reports, labs and information are retrieved and uploaded into patients’ medical record prior to their appointment.
• Under direction of physician or advanced provider, communicate abnormal lab results to patients (cholesterol, blood sugars, immune functioning, etc.).
• Triage and process portal and phone messages from patients and front office staff to physicians and nurse practitioners, verify emergency requests, refills or other patient needs; document any reactions to medications in patient’s chart.
• Maintain all logs and required checks (refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
• Schedule, reschedule or cancel follow-up appointments as necessary and log into practice software ensuring appointments are linked to correct authorization.
• Monitor patients during telemedicine appointments and communicate to remote provider anything remarkable.
• Perform injections as needed.
• Perform other duties as needed and assigned by supervisor; cross‑train as a TMS tech and assist with coverage.

Requirements

• High school diploma or equivalent.
• Completion of a formal training program as a medical assistant.

Qualifications

• 1 year experience as a Medical Assistant (preferred).
• Electronic Medical Record experience (preferred).
• Health insurance knowledge (preferred).
• RMA or CMA certification (preferred).
• BLS certification (preferred).

Benefits

• Medical, dental, fertility, retirement, wellness programs.
• Profit sharing.
• Volunteer events, team activities, engaging wellness program.

Pay

Hourly compensation: $20.00 – $25.00, plus bonus opportunity up to $4,000 annually.

Schedule

Balanced lifestyle with no weekend or evening hours.