Medical Assistant

About the role

The Medical Assistant plays a vital role in supporting both administrative and clinical functions to ensure efficient office operations and high-quality patient care. This position involves direct patient interaction, provider support, and accurate documentation in accordance with state regulations.

Responsibilities

Clerical Duties

• Schedule appointments, call in prescriptions, initiate prior authorizations.
• Maintain legal, ethical, and accurate documentation.
• Support training of new staff, assist with front desk and phones as needed.
• Follow physician preferences and compliance protocols (HIPAA, OSHA, etc.).

Clinical Duties

• Room patients and collect vital signs, medical histories, and chief complaints.
• Assist providers during examinations, procedures, and in-office treatments.
• Administer injections and perform point-of-care testing as ordered.
• Scribe during patient visits and prepare documentation for provider review in the EMR.
• Verify and prepare patient charts, ensuring labs, imaging, pathology, and referral reports are complete.
• Sterilize instruments, operate the autoclave, and maintain clean, well-stocked exam rooms and clinical supplies.
• Triage patient clinical calls and respond to EMR tasks, pharmacy coordination, and patient communications.
• Manage medication samples and inventory in compliance with clinical protocols.
• Adhere to HIPAA regulations, infection control standards, and safety procedures.

Surgical Procedure Support

• Prepare and stock exam rooms with necessary tools and materials for in-office surgeries.
• Assist providers during minor surgical procedures by passing instruments, positioning equipment, and offering surgical support.
• Monitor patients during numbing periods and ensure their comfort and safety while the physician is out of the room.
• Answer non-medical questions regarding the procedure.

As with any dynamic clinical setting, responsibilities may evolve to meet the changing needs of the clinic and support overall team success.

Requirements

• High school diploma or GED required.
• 1 – 2 years of clinical experience required.
• Strong communication, organization, and time management skills.
• Ability to work independently and as part of a team.

Behavioral Expectations

• Attention to detail, adaptability, and strong interpersonal skills.
• Act as a professional representative of the practice at all times.

Work Environment & Physical Expectations

• On-site, clinical office setting.
• Monday–Friday, daytime schedule; occasional after-hours meetings may be required.
• Ability to move throughout the office as needed, including frequent standing, walking, bending, and light lifting.
• Must possess manual dexterity for handling equipment and the ability to push, pull, and carry items as required.
• Maintain professional appearance and safe, clean workspace.