Medical Assistant

Job Title: Medical Assistant Travel: Hagerstown occasionally Essential Job Responsibilities ENT Back Office/Medical Assistant duties include but not limited to: Patient vitals and intake health history and reason for visitAssisting the doctor(s) with charting patient exam, assessment and planOrdering necessary tests, imaging etcManaging follow-up careCommunicating with patients regarding their test results, prescriptions or other recommendationsPrepping and assisting in office proceduresCleaning and sterilization of instrumentsInventory and stocking of medical suppliesScribingAllergy injectionsScanning, assigning and progress noting incoming documents and health recordsExam room setup and routing cleaning Front Office Duties Greet and check in patients that enter the office Responsible for patient check in and check out related tasks. Answer multi-phone lines Work multiple scheduling system and multiple schedules Check reports daily for cancelled or reschedule requests Co-ordinate and schedule appointments for patients in person and on the phone Reschedule appointments when changes occur in the scheduleTreat patients in a friendly, respectful, professional manner. Responsible for the timeliness of the patient flow and the accuracy of the information received from the patient. Have each patient sign in at the front desk for their appointment. Have follow-up patients complete and update patient demographic form as needed Healthcare insurance knowledgeCollecting co-pays and outstanding balances Benefits 401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insurance Qualifications Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting preferred. Experience Customer service: 1 year (Preferred)Medical terminology: 1 year (Preferred)Computer skills: 1 year (Preferred) Other Requirements: Current documentation of a national certification preferred. Current CPR certification preferred. Current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis). Knowledge Performance Requirements: Knowledge of health care field and medical office protocols/procedures.Knowledge of specific assisting tasks related to particular medical practice.Knowledge of information that must be conveyed to patients and families. Skills Skill in performing medical assistance tasks appropriately.Skill in tact and diplomacy in interpersonal interactions.Skill in understanding patient education needs by effectively sharing information with patients and families. Abilities Ability to learn and retain information regarding patient care procedures.Ability to project a pleasant and professional image.Ability to plan, prioritize, and complete delegated tasks.Ability to demonstrate compassion and caring in dealing with others. Equipment Operated: Standard medical exam/office equipment, which may include computerized health information management system for medical records, etc. Mental/Physical Requirements: Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 30 pounds of supplies. Occasional stress from dealing with many staff and patients.