Medical Assistant

Essential Functions

• Aid in delivering direct patient care as directed.
• Support the clinic team to meet performance expectations for KPIs including market capture goals, patient throughput, procedure ratios, and quality audits.
• Accurately document patient records and charges as needed.
• Assist physicians during patient treatments and monitor patients during visits.
• Ensure correct patient identification for procedures and confirm patient identification using two identifiers.
• Show knowledge of the clinic and follow the appropriate chain of command.
• Maintain compliance with clinic policies and paperwork.
• Schedule and accurately manage all clinical and procedure appointments.
• Transmit information between physician offices and third-party billing services.
• Answer phones promptly, direct calls, and relay messages.
• Create new patient packets.
• Prioritize tasks, meet deadlines, and adjust work as needed.
• Enter data into iStats and hospital databases as required.
• Perform various clerical duties such as copying, filing, typing, and others as requested.
• Communicate with patients and colleagues as a customer.

Experience and Requirements

• Licensed as a Certified Medical Assistant or Certified Medical Administrative Assistant (CMAA).
• Hold a BLS certification within 30 days of hire or transfer.
• Have a high school diploma or equivalent, with a Medical Assistant Certificate or Associate Degree preferred.
• Previous experience in physician offices and billing is beneficial.
• Able to handle multiple tasks simultaneously.
• Strong computer and Microsoft Office skills.
• Good communication and organizational abilities.
• Able to respond quickly to emergencies.
• Able to read and understand instructions in English.

Physical Demands

• Requires a full range of body motion including walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting, and standing.
• Standing for 6-8 hours per day is common.
• The ability to lift up to 50 pounds and lift above the shoulders is necessary.
• Excellent vision and hearing are required.
• Excellent verbal communication skills are essential.
• Good eye-hand coordination and fine finger dexterity are important.