Medical Assistant
About the role
The Medical Assistant is a vital role to the pain clinic. The Medical Assistant will utilize both clinical and administrative tasks to help clinicians in the pain clinic. Daily responsibilities include checking-in patients, assisting the physician before/during/after procedures, in addition to various administrative tasks such as conducting prior authorizations and documenting medical information into the electronic medical records (EMR) system. The Medical Assistant must be attentive to patient needs and communicate any potential issues to staff. The Medical Assistant identifies patient needs, provides safe and professional care, and communicates any needs to the provider. The Medical Assistant will have to demonstrate professionalism and tact during difficult patient situations.
Responsibilities
- Triage patients
- Take vitals
- Prepare/clean up procedure rooms
- Assist physicians with a wide variety of procedures
- Fax notes to other practices
- Document patient notes in EMR (eClinicalWorks)
- Obtain prior authorizations for procedures
- Assist with front desk processes when needed
- Assist with the C-arm
- Handle difficult situations with professionalism and tact
- Perform other duties as assigned
Requirements
- High school diploma
- Medical assisting experience recommended
- Knowledge of medical terminology
- Proficiency with EMRs
- ECW experience preferred
Skills
- Ability to communicate and collaborate effectively with staff, physicians, and external customers
- Strong ability to multitask
- Works to resolve problems or determines an appropriate course of action in a timely manner
- Ability to multitask and move from one project to another as needed
- Strong time management, follow-through, and organizational skills
Work environment & physical requirements
- Work performed in an office environment
- Involves frequent contact with physicians, leadership, and medical office staff
- Work may be stressful at times
- Interaction with others is frequent and often disruptive
- Requires long periods of standing and walking
- Physical activity can be irregular and fast-paced, regularly
- Must possess sufficient eye-hand coordination/manual dexterity to operate medical and office equipment
- Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations
- Must be able to lift 50 pounds with no assistance