Medical Assistant

About the Role

To assist health care providers and clerical staff in the ambulatory patient care areas. Provides developmentally appropriate care for the ages of patients served. Performs a variety of routine and specialized tasks.

Responsibilities

• Performs and documents vital signs and physical measurements in an age-appropriate manner.
• Performs phlebotomy procedures, performs ancillary testing, and promotes safety and infection control.
• Calls pharmacy to authorize medication refills as per physician’s orders.
• Performs clerical duties including: answering telephones, greeting patients, appointment scheduling, insurance pre-authorizations, chart preparation and completion, retrieving diagnostic reports and dictations, arranging for hospital admissions and procedures, and reinforcing physician discharge orders.
• Schedules appointments, receives money for bills, maintains x-ray and other medical records, performs secretarial tasks, and completes insurance forms.
• Keys data into computer to maintain office and patient records.
• Prepares patient for examination and assists with the preparation of equipment.
• Aids physician during treatment, examination, and testing.
• Performs waived testing procedures such as glucose monitoring, urine dipstick, rapid-strep, hemoccult, and urine pregnancy test.
• Passes competency validations annually and maintains QC monitoring as appropriate.
• Performs venipuncture, finger stick, and heel stick phlebotomy procedures as per hospital policy.
• Processes lab specimens, performs tests, and reports results according to applicable policies and procedures.
• Adheres to laboratory’s quality control policies and documents all control activities.
• Promotes safety and infection control, observing and enforcing infection control guidelines.
• Collaborates with licensed nurse in ensuring that all nursing care required by patients is administered and documented.
• Stocks supplies and exam rooms daily.
• Administers prescribed medications and immunizations.
• Provides health teaching and counseling as ordered by medical provider.
• Maintains unit, department, and hospital communication.
• Attends staff meetings, mandatory in-services, and monitors patient flow in clinic to promote customer service.

Requirements

• High school diploma or general education degree (GED).
• Completion of medical assistant training course accredited by the Bureau of Private Postsecondary and Vocational Education in the Department of Consumer Affairs or CAAHEP.
• Prior experience as a certified medical assistant preferred.
• Basic knowledge of computer.
• Current BLS or within six months of hire.
• Attempt National Certification or Registry as Medical Assistant (CMA or RMA) within two years of hire.