Medical Assistant

At MCPG, we are passionate about changing the face of healthcare in Middle Tennessee and Kentucky by providing access to biomedical interventions and services for sexual health and wellness. We serve our patients with a highly skilled, competent team of clinicians, staff, and volunteers who dedicate their time and expertise to see patients during convenient weekday and weekend hours. We accept insured and uninsured patients with affordable, low-cost or no-cost services.

Responsibilities

• Assists with the evaluation and care of patients
• Manages the Electronic Medical Records system, including monitoring Medical Provider in-boxes, responding to communications, and transferring documents to correct locations
• Processes prescription refill requests
• Acts as the first line of communication with organizational partners and promptly acts on information provided
• Performs lab technologist and/or phlebotomy services during clinic hours of operation
• Provides general Medical Provider support, including communicating medical results and other information to patients
• Identifies volunteer/staff needs and assists in the facilitation of trainings
• Works with Clinic Manager and Medical Providers to implement and maintain clinic policies and procedures
• Utilizes and promotes infection control measures and universal precautions to maintain health and safety during clinic operation
• Helps perform medical supply inventories
• Ensures the well-being of patients in the clinic
• Maintains confidentiality according to clinic policies, procedures, and HIPAA guidelines
• Fosters teamwork within the clinic
• Prepares supplies and equipment in examination rooms
• Completes initial preliminary testing, preparation, and information gathering with patients and communicates results to the Medical Provider on duty
• Completes other tasks as assigned

Requirements

• Ability to observe, document, and communicate lab-related issues
• Ability to exercise independent judgment, well-informed decision-making, and problem-solving
• Good communication skills, interpersonal skills, team-building skills, and professional demeanor

Preferred Qualifications

• Two years of direct patient care experience
• Working knowledge of infection control and universal precautions
• Working experience with acquiring and processing lab specimens