Medical Assistant
Concentra · Milwaukee, WI · 1 mo ago
HealthcareFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting.
The posting includes:
- Intro paragraph: "Are you ready to take your career to new heights? At Concentra, you will be a vital member..." That's about the role. So we can have
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting.
The posting includes:
- Intro paragraph: "Are you ready to take your career to new heights? At Concentra, you will be a vital member..." That's about the role. So we can have About the role
with that paragraph(s). Possibly also mention mission etc.
- Responsibilities: a long list of duties. So Responsibilities
with - each duty.
- Qualifications: includes Education Level, Job-Related Experience, Job-Related Skills/Competencies? Actually they have Qualifications section with Education Level, Job-Related Experience, Job-Related Skills/Competencies. Also Additional Data (benefits). So we need to decide sections: Qualifications, Skills, Benefits.
The posting includes "Qualifications" heading with subparts: Education Level, Job-Related Experience, Job-Related Skills/Competencies. Also "Additional Data" listing benefits.
We need to map to our allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have no explicit Requirements separate from Qualifications; but we could treat Qualifications as Requirements? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include both Requirements and Qualifications if content exists. But we should not create thin sections. The posting has Qualifications details; we could put those under Qualifications. Requirements maybe not explicitly separate; but we could combine? The instruction: "Prefer a few substantive sections over many thin ones." So maybe we just use Qualifications for education/experience/skills, and Skills for core competencies? But they also have a list of Concentra Core Competencies etc. That could be Skills.
Benefits: Additional Data includes many benefits: 401(k), medical, vision, prescription, telehealth, dental, life & disability insurance, paid time off, extended illness days, colleague referral bonus, tuition reimbursement, commuter benefits, dependent care spending account, employee discounts. So we can have Benefits section.
Pay and Schedule: Not mentioned. So we should NOT include Pay or Schedule sections.
Requirements: Not explicitly separate; but we could treat Qualifications as Requirements? However we already have Qualifications heading. Could we also have Requirements? The posting does not have a separate "Requirements" heading; but we could infer that qualifications are requirements. But to avoid thin sections, maybe we just use Qualifications and not Requirements. The instruction: "include a section ONLY when the posting has real, specific content for it". So if we don't have a distinct Requirements section, we omit it.
Thus sections: About the role, Responsibilities, Qualifications, Skills, Benefits.
Now we need to extract content.
About the role: The introductory paragraph(s) before "Responsibilities". Let's capture:
"Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues."
We need to preserve all substantive information; do not invent or summarize away detail. So we keep that as a paragraph (
). Possibly we could split into multiple paragraphs but one is fine.
Responsibilities: list each duty after "Responsibilities". The bullet points start with "Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing" etc. We need to capture each line as
- . Ensure we keep all details.
Let's extract responsibilities list:
- Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
- Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
- Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
- Assist providers during examination and treatment
- Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
- Prepare and assist clinician with procedure set up and injury care
- Apply bandages, dressings and splints as ordered by the treating clinician
- Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
- Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
- Maintain supplies, clean rooms and equipment, and stock exam rooms
- Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
- Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
- In partnership with center leadership, assist with patient flow and volume
- Keep patients informed of expected wait times during all aspects of the center visit
- Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
- Ensure accuracy in documentation
- Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
- Follow HIPAA guidelines and safety rules
- Attend center staff meetings or huddles as required
- Assist in maintaining a neat, clean, and orderly appearance throughout the facility
- Complete any applicable training including but not limited to clinical competency training that occurs monthly
Also there is a sentence: "This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice." This is a disclaimer; we should remove boilerplate? It's not cookie/navigation/legal/EEO etc. It's a generic disclaimer about job description. Might be considered boilerplate? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." This is not exactly those categories, but it's a generic disclaimer about job description. Might be considered legal boilerplate? It's about job description not being comprehensive. Could be considered legal. Safer to remove it? The instruction says remove legal boilerplate. This is a legal disclaimer. So we should omit that paragraph.
Now Qualifications: includes Education Level, Job-Related Experience, Job-Related Skills/Competencies.
We need to preserve all details.
Education Level: "Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)"
Job-Related Experience: "Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred"
Job-Related Skills/Competencies: list of Concentra Core Competencies etc.
Let's capture that as a list under Qualifications? But we also have a separate Skills section maybe for core competencies. The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Qualifications for education/experience, and Skills for core competencies and other skills.
Thus:
Qualifications: Education Level and Job-Related Experience.
Skills: Concentra Core Competencies etc.
Let's extract Qualifications content:
Education Level: as above.
Job-Related Experience: "Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred"
We could split into separate
- items? The instruction: Use
- for any list of duties/requirements/benefits. For qualifications, it's not a list but we could still use
for prose. However we have multiple pieces; we could make a
with each qualification item. But the instruction says use - for any list of duties/requirements/benefits. Qualifications could be considered requirements list. So we can use
- for each qualification item.
Thus:
- Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)
- Customarily has at least six months or more of medical assistant experience
- Knowledge of medical procedures and medical terminology
- Working knowledge of occupational medicine requirements (state specific) preferred
Now Skills: Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
We need to preserve all details. Could break into - items for each skill/competency.
Let's parse:
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Able to communicate both verbally and in writing in a clear, and professional manner
- Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
- Must participate in initial and ongoing training as required
- Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
- Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
We'll put each as
- .
Now Benefits: Additional Data list.
Extract:
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off & Extended Illness Days Offered
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
). Possibly we could split into multiple paragraphs but one is fine. Responsibilities: list each duty after "Responsibilities". The bullet points start with "Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing" etc. We need to capture each line as
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Qualifications for education/experience, and Skills for core competencies and other skills. Thus: Qualifications: Education Level and Job-Related Experience. Skills: Concentra Core Competencies etc. Let's extract Qualifications content: Education Level: as above. Job-Related Experience: "Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred" We could split into separate
- for any list of duties/requirements/benefits. For qualifications, it's not a list but we could still use
for prose. However we have multiple pieces; we could make a
- with each qualification item. But the instruction says use
- for any list of duties/requirements/benefits. Qualifications could be considered requirements list. So we can use
- for each qualification item. Thus:
- Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)
- Customarily has at least six months or more of medical assistant experience
- Knowledge of medical procedures and medical terminology
- Working knowledge of occupational medicine requirements (state specific) preferred Now Skills: Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications We need to preserve all details. Could break into
- items for each skill/competency. Let's parse: - Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility - Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions - Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism - The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies - Able to communicate both verbally and in writing in a clear, and professional manner - Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues - Must participate in initial and ongoing training as required - Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection - Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications We'll put each as
- . Now Benefits: Additional Data list. Extract: - 401(k) Retirement Plan with Employer Match - Medical, Vision, Prescription, Telehealth, & Dental Plans - Life & Disability Insurance - Paid Time Off & Extended Illness Days Offered - Colleague Referral Bonus Program - Tuition Reimbursement - Commuter Benefits
- for any list of duties/requirements/benefits. Qualifications could be considered requirements list. So we can use