Medical Assistant

About the role

In collaboration with patients, families (as defined by the patient), and staff across all disciplines and departments, this position performs selected clinical duties including administrative/clerical tasks, basic patient care, and administrative tasks associated with patient intake.

Responsibilities

• Accurately interview patients and record patient history, measure and record vital signs such as height, weight, BMI, head circumference, current medications, pulse oximetry level, and patient comfort level.
• Verify patient information, including demographics, insurance, vitals, and medications; complete intake process including verifying and entering patient data into EHR/EPM.
• Perform duties such as greeting and assisting patients in a courteous and professional manner, answering telephones, and providing information as necessary.
• Collect, perform, document, and report results of CLIA-waived lab tests including urine dip, pregnancy tests, finger-stick blood glucose levels, fecal occult blood tests, rapid influenza tests, and rapid strep tests.
• Collect, prepare, and document specimen collection including blood, urine, stool, and sputum.
• Perform clinical duties as assigned, including preparing patients for examinations and/or treatments, assisting providers with exams or procedures, setting up exam or procedure rooms, and preparing instruments for sterilization.
• Complete pre-visit planning to support the clinical visit.
• Administer medications per CUC formulary.
• Perform medical acts as prescribed by Standing Delegation Orders.
• Dismiss patients at the end of clinic visits, including completing orders documented in the orders module, tasks, and patient plan.
• Participate in the orientation of new employees and attend mandatory meetings.
• Work as a team member, interacting with staff, patients, and providers to communicate and coordinate patient care and workflow effectively.
• Coordinate and manage patient care, including communicating test results to patients, assisting with pre-certifications, referrals, authorizations, prescriptions, and scheduling of patients for clinic, hospital, and other ancillary medical treatments and tests.
• Follow up on diagnostic tests to ensure completion and documentation in the EHR.
• Perform surveillance programs, including completing medical records with labs, authorizations, X-rays, hospital records, and any previous care pertaining to each patient visit.
• Maintain a clean, functional environment, including cleaning and disinfection of equipment, exam rooms, and storage areas as per CUC guidelines.
• As assigned, may serve as a scribe to accurately and thoroughly document medical visits and procedures as they are being performed by the provider, including:
  • Patient medical history and physical exam.
  • Procedures and treatments performed by healthcare professionals, including nurses and physician assistants.
  • Patient education and explanations of risks and benefits.
  • Provider-dictated diagnoses, prescriptions, and instructions for patient or family members for self-care and follow-up.
  • Prepare referral letters as directed by the provider.
• Perform other duties as assigned.

Requirements

• Graduation from high school or equivalent.
• Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program or equivalent military healthcare experience.
• Completion of a medical assistant externship.

Qualifications

• Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through the American Heart Association or American Red Cross. Certification must be maintained during employment.