Medical Assistant

About the role

This position involves collaborating with patients, families, and staff across various disciplines and departments to perform selected clinical duties including administrative and clerical tasks, basic patient care, and administrative tasks related to patient intake.

Responsibilities

• Accurately interview patients and record their histories and vital signs such as height, weight, BMI, head circumference, current medications, pulse oximetry level, and patient comfort level.
• Verify patient information such as demographics, insurance, vitals, and medications; complete the intake process including verifying and entering patient data into EHR/EPM.
• Greet and assist patients courteously and professionally, answer telephones, provide information, verify patient information, etc.
• Collect, perform, document, and report results of CLIA waived lab tests including urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, and rapid strep tests.
• Collect, prepare, and document specimens including blood, urine, stool, and sputum.
• Perform clinical duties as assigned including preparing patients for examinations and assisting providers with exams or procedures, setting up exam or procedure rooms, and preparing instruments for sterilization.
• Complete pre-visit planning to support the clinical visit.
• Administer medications per CUC formulary.
• Perform medical acts as prescribed by Standing Delegation Orders.
• Dismiss patients at the end of the clinic visit including completing orders documented in the orders module, tasks, and patient plan.
• Participate in orientation of new employees and attend mandatory meetings.
• Work as a team member, interacting with staff, patients, and providers to communicate and coordinate patient care and work flow effectively.
• Carefully coordinate and manage patient care including communicating test results to patients, assist with pre-certifications, referrals, authorizations, prescriptions, and scheduling of patients for clinic, hospital, and other ancillary medical treatments and tests.
• Follow up on diagnostic tests to ensure completion and proper documentation in EHR.
• Perform surveillance programs to include maintaining complete medical records including labs, authorizations, X-Rays, hospital records, and previous care for each patient visit.
• Maintain a clean, functional environment including cleaning and disinfecting equipment, exam rooms, and storage areas as per CUC guidelines.
• As assigned, serve as a scribe accurately documenting medical visits and procedures as they are being performed by the provider, including patient medical history and physical exam, procedures and treatments performed by healthcare professionals, patient education and explanations of risks and benefits, provider-dictated diagnoses, prescriptions, and instructions for patient or family members for self-care and follow-up.
• Prepare referral letters as directed by the provider.

Requirements

• Graduation from high school or equivalent.
• Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program or equivalent military healthcare experience.

Qualifications

• Completion of a medical assistant externship.

Skills

• Excellent communication skills.
• Attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of medical terminology and procedures.
• Basic computer skills.

Benefits

N/A

Pay

N/A

Schedule

N/A