Medical Assistant

About the role

Under the supervision of the Health Center Manager (HCM) and Clinic Services Supervisor (CSS), the Medical Assistant (MA) plays a key role in delivering efficient, high-quality care to patients at Community Health Centers of the Central Coast (CHCCC). Depending on the site and specialty, the MA performs non-professional clinical duties, operates medical and laboratory equipment, and assists with patient care, including physically demanding tasks. Additionally, the MA supports the team with clerical duties and helping maintain effective workflow and operations. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.

Responsibilities

• Actively participates in assigned Patient Care Team duties and activities.
• Provides quality customer service using AIDET Standards.
• Administers medications via oral, parenteral routes, and topical routes as per Providers written orders. If MA is unfamiliar with medication, he/she refers to nursing drug handbook prior to administering and consults with Provider and/or RN on site.
• Performs preliminary intake of vitals and determines need for immunizations, lead screening, preventative exams, and other health maintenance recommendations for specific age groups.
• Performs in-house CLIA Waived laboratory tests (urinalysis, pregnancy tests, strep, etc.) Observes manufacturer instructions and ensures quality controls have been performed each day.
• May assist with referral and tracking for routine visits, ancillary services, and external providers, notes tracking in medical record and in the appropriate software program as indicated by CHCCC.
• Greets patients using two patient identifiers, escorts them to examination room, assists in monitoring patient waiting areas, including patient examination rooms in the event of an acute situation, and to minimize the patient