Medical Assistant

About the role

The Medical Assistant will assist in patient care under the direction of Clinicians and Clinic Nurses, providing excellent primary health care to patients at the Primary & Specialty Care Clinic in Fayetteville, AR.

Responsibilities

• Perform patient intake duties, including vital signs, specimen collection, point-of-care testing, and documentation as directed.
• Provide prompt, courteous, and professional service to patients and care team members.
• Absorb and administer medications and vaccines in accordance with organizational policy.
• Accurately document patient information in the electronic medical record.
• Prepare, stock, and clean exam rooms to ensure readiness for patient visits.
• Conduct patient outreach to support care gap closure and follow-up activities.
• Reviews and maintains daily logs and documentation.
• Maintain an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Support patient education related to medications and care plans.
• Adhere to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, CLIA, HRSA and OSHA/Blood-Borne Pathogens regulations and standards.

Requirements

• High School diploma or equivalent required.
• Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) required.
• Marshallese/English bilingual ability required.
• One year of clinical experience is preferred.
• Spanish/English or Marshallese/English bilingual ability preferred.

Qualifications

• Knowledge of medical office procedures and patient care techniques.
• Proficiency in medical record systems and basic computer applications, such as Microsoft Office.
• Understanding of medical terminology and infection control practices.
• Strong interpersonal skills with the ability to provide excellent patient service.
• Demonstrated time management and organizational abilities in a fast-paced environment.
• Critical thinking skills for analyzing and resolving clinical and administrative challenges.
• Ability to perform care according to age-specific competencies.