Medical Assistant

Coastal Cancer Center is a patient-centered practice employing a multitude of job positions that support the Grand Strand's largest and most established practice dedicated to being a leader in the treatment of blood disorders and cancer. Our employees fulfill the needs of our patients while fulfilling their need to give back to others. Whether your experience is clinical or clerical, all employees at Coastal Cancer Center are needed and valued.

About the role

Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.

Requirements

• Must have current National Certified Clinical Medical Assistant certification
• Must be willing to work in all four of our locations (Myrtle Beach, Conway, Loris and Murrells Inlet)

Responsibilities

• Adheres to the department policy, time, and attendance guidelines
• Wears employee ID badge and follows dress code policy
• Obtains missing medical records, lab, pathology, and x-ray reports from previous visit before next physician visit
• Escorts patients to physician exam area
• Ensures pre-exam labs and x-rays are obtained according to lab and x-ray protocols
• Obtains vital signs and weight; records height on initial visit and subsequently as needed
• Assists with maintaining vaccination and medication records
• Assists with renewing prescriptions
• Verifies necessary information and records in the medical record
• Prepares patient for exam, depending on patient and clinical condition
• Assists patients with dress as appropriate for the exam (another Medical Assistant/LPN presence may be required in the exam room for medical/legal purposes or to facilitate expediency in patient care)
• Responds to the expeditor in a timely fashion
• Tracks patient through entry to next point of service
• Coordinates and schedules patient appointments, relaying necessary messages to staff
• Schedules tests, shots, and appointments as requested
• Maintains and updates current information on physician’s schedules ensuring that patients are scheduled properly, and appointments are confirmed
• Answers questions regarding patient appointments and testing
• Charts records as needed for communication
• Transfers patients from physician to oncology nurse to allow physician to turn attention to other matters; escorts patients through the clinic as needed
• Completes items requiring clinical follow up
• Completes billing events before end of shift accurately and timely
• Remains in the pod dictation area until all patients have been seen and all tasks are completed including reminders
• Administers shots to patients in the exam room, under the direction of a physician or nurse (the MA must ensure that a physician, physician assistant, nurse practitioner, or nurse has assessed the patient and given direct instruction prior to the administration of shots)
• Performs data entry of labs after physician reviews
• Reviews registration sheet with new patients to ensure completion of history; enters medications in EMR/chart
• Reviews allergies and enters allergies in EMR/chart
• Completes shot record; offers vaccinations when needed under the direction of a physician, physician assistant, nurse practitioner or nurse
• Obtains vital signs, weight, and height; dictates record of visit as needed for documentation
• Assists the lab and obtains blood from patients using Venipuncture or Fingerstick technique
• Tests specimens for hematology, urinalysis, and processes all laboratory specimens
• Complies with local, state, and federal regulations pertaining to the clinical laboratory
• Performs troubleshooting of the hematology analyzer, including quality control as required
• Reports to Team Coordinator or designee in their absence, once all work in the pod is complete
• Attends staff meetings/Cross functional Team meetings
• Completes daily checklists/OSHA checklist
• Provides orientation and training to Medical Assistant/LPN new hires when directed
• Manages high levels of stress and has the ability to multi-task

Qualifications

• Education: High school or equivalent
• Experience: Prefer three (3) years of medical experience
• Certification: Certified Clinical Medical Assistant

Skills

• Knowledge of health care field and medical specialty
• Knowledge of specific assistance tasks related to particular medical specialty
• Knowledge of information that must be conveyed to patients and families
• Skill in performing assistance tasks appropriately
• Skill in both tact and diplomacy in interpersonal interactions
• Skill in understanding patient education needs by effectively sharing information with patients and families
• Skill in computer operations and applications
• Ability to learn and retain information regarding patient care procedures
• Ability to project a pleasant and professional image
• Ability to plan, prioritize and complete delegated tasks
• Ability to demonstrate compassion and caring in dealing with others
• Ability to maintain proficiency in phlebotomies, port flushes, and subcutaneous injections
• Ability to read, understand and follow oral and written instructions
• Ability to sort and file materials correctly by alphabetic or numeric systems
• Ability to draw labs and administer shots
• Ability to maintain confidentiality of patient information and office information

Physical Demands and Work Environment

• Continually required to stand, walk, utilize hand and finger dexterity, talk or hear
• Frequently required to sit
• Occasionally required to climb, balance, bend, stoop, kneel, or crawl
• While performing the duties of this job, the noise level in the work environment is usually moderate, as experienced in a medical setting/practice
• The employee must occasionally lift and/or move 40 to 50 pounds or more frequently lift and/or move up to 20 to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.