Medical Assistant

About the role

The Medical Assistant works collaboratively with medical providers and the care team to support clinical and administrative operations. The role focuses on ensuring patients receive high-quality, comprehensive care by reducing barriers to positive health outcomes. This position is integral to fostering patient engagement, addressing social determinants of health, and connecting patients to essential services.

Responsibilities

• Prepare patients for medical appointments, including rooming, taking vitals, gathering medical history, and assessing the focus of the visit.
• Administer preventive care measures such as vaccinations and facilitate diagnostic tests.
• Manage medication refill requests and ensure timely communication with providers.
• Assist in patient education, focusing on chronic disease management, preventive care, and health promotion.
• Establish trusting relationships with patients, identifying and addressing social determinants of health needs.
• Provide care coordination and advocacy for social services such as transportation, food security, and other supportive programs offered in-house or through external agencies.
• Assist patients with applications for pharmaceutical assistance programs and other resources.
• Maintain a comprehensive and current database of local resources and community services for patient referrals.
• Follow up with patients to monitor progress, resolve