Medical Assistant

About the role

The Medical Assistant plays a key role in representing CNS Healthcare, often serving as a first impression to individuals served and visitors to any office sites. They are trusted to ensure a friendly and welcoming environment and provide the best customer service possible. This is primarily an administrative position, however; our Medical Assistants do assist our Clinic team by collecting vitals and other tasks as needed.

Responsibilities

• Check-in persons served, including verifying, and updating necessary information in the electronic health record and collecting copays as needed
• Check-out individuals served including scheduling appointments
• Absorb and document insurance information
• Aid in coordinating transportation and other services for the people we serve
• Obtain enhanced vital signs including weight, height, blood pressure, heart rate, respiration rate, waist circumference, and health measures
• Maintain the reception area in a neat, orderly, and welcoming manner
• Review and update information in electronic health record system as needed
• Maintain knowledge and compliance with established policies and procedures, HIPAA standards, and other regulatory programs
• Ensure that the CNS Healthcare customer care standards of service are applied to interactions with individuals served, guests, and staff
• Reference and maintain up-to-date relevant agency resources including, but not limited to; calendars, office schedules, program directories, and team rosters
• Provide coverage and support of other customer care team functions as needed
• Perform other related duties as assigned

Qualifications

• High School Diploma or General Education Diploma (GED)
• Completion of a Medical Assistant program or similar
• A minimum of 1 year of experience in a medical office setting
• Passion for providing an unparalleled customer service experience in a dynamic and diverse work environment
• Proficiency in word processing, data entry, and telephone skills
• Ability to be forward thinking and take initiative to accomplish goals and objectives
• Ability to use discretion and judgement when handling matters of a sensitive or confidential nature

Preferred Qualifications

• Current Medical Assistant Certification or equivalent certification that is nationally recognized (CMA, RMA, CNA)
• Experience working with individuals with behavioral health and substance use disorders
• Experience with Microsoft Office products
• Experience with electronic health records (EHRs)
• Bilingual

Pay & Benefits

Compensation Range: $17 hourly - $23.00 hourly and is based on non-discriminatory factors such as skills and experience.

What’s In It For You: As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We’ve shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more!

• Comprehensive medical insurance options
• Employer-paid benefits including dental, vision, life, and short-term disability insurance
• Retail retirement program with generous company default contribution and match
• Generous PTO program starting at 23 days annually
• 16 paid holidays, including 3 floating holidays
• Paid parental leave
• Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more

Interested?

Interested in learning more about this role? Please review the responsibilities and qualifications above and apply today!