Medical Assistant

About the Role

The medical assistant performs patient care from intake to exit, assists with daily care, and carries out various medical tasks including vitals, point of care testing, outreach, medication administration, and documentation. Additionally, the medical assistant performs administrative duties as assigned.

Responsibilities

• Daily contact with patients, providers, nursing staff, family members, other employees, visitors, contracted services staff, and referral sources.
• Assists patients through the flow of the visit.
• Pre-visit planning: Follow up on referrals, consult notes, labs, and other outside patient health records.
• Provide accurate documentation of reason for visit.
• Analytical and Critical Thinking:
  • Collects and records data regarding vital signs (pulse, temperature, respirations, blood pressure, weight, height).
  • Assists in implementing the plan of care by collecting specimens, administering treatments and injections, assisting with procedures and GYN exams, recording changes in health status, and assisting clinicians and nurses in the delivery of care.
• Communication:
  • Alerts health care team when leaving the floor for breaks or end of shift.
  • Explains the concept and relationships of confidentiality, anonymity, and informed consent.
  • Reinforces health information.
  • Explains the importance of returning for posttest counseling; develops a plan with the client to receive test results.
  • Ensures that the client understands what the test result means and provides counseling at the time results are given.
  • Reviews risk assessment and safer sex guidelines with the client.
  • Establishes rapport with the client and demonstrates sensitivity to behaviors, circumstances, and special needs.
  • Listens effectively, encourages questions, and distributes educational/preventive materials and condoms when applicable.
• Workplace Computers and Equipment:
  • Documents in medical records and writes notes in an accurate and thorough manner.
  • Performs point of care and other tests according to established policies and procedures.
• Works collaboratively with all members of the patient care team.

Requirements

• Graduation from an accredited medical assistant program.
• Certified or registered medical assistant within 90 days of employment.
• At least 1 year of experience as a medical assistant in a similar environment (preferred).
• Working knowledge of electronic medical records (desired).

Skills

• Ability to work effectively with a diverse population.
• Ability to deliver exceptional customer service by empathizing with customer/patient needs.
• Ability to maintain confidentiality and work as part of a team.
• Must be flexible and adapt to a changing environment.