Medical Assistant

Patient Focus

• Daily contact with patients, providers, and nursing staff.
• Frequent contact with patients, family members, other employees, and visitors.
• Frequent contact with contracted services staff and referral sources.
• Assists patients through the flow of the visit.

Major Duties And Responsibilities

• Pre-visit planning: Follow up on referrals, consult notes, labs and other outside patient health records.
• Provides accurate documentation of reason for visit.
• Collections and records data regarding vital signs (pulse, temperature, respirations, blood pressure, weight, height).
• Assists in implementing the plan of care by collecting specimens, administering treatments and injections, assisting with procedures and GYN exams, recording changes in health status, and assisting clinicians and nurses in the delivery of care.
• Alerts health care team when leaving the floor for breaks or end of shift.
• Explains the concept and relationships of confidentiality, anonymity and informed consent.
• Reinforces health information.
• Explains the importance of returning for posttest counseling; develops a plan with the client to receive test results.
• Ensures that the client understands what the test result means and provides counseling at the time results are given.
• Reviews risk assessment and safer sex guidelines with client.
• Establishes rapport with client and demonstrates sensitivity to behaviors, circumstances and special needs.
• Listens effectively, encourages questions, and distributes educational/preventive materials and condoms when applicable.

Workplace

• Documents in medical records and writes notes in an accurate and thorough manner.
• Performs point of care and other tests according to established policies and procedures.

Skills And Abilities

• Works effectively with a diverse population.
• Delivers exceptional customer service by empathizing with customer/patient needs.
• Maintains confidentiality and works as part of a team.
• Must be flexible and adaptable to a changing environment.

Education And/Or Experience

• Graduation from an accredited medical assistant program.
• Required: Certified or registered medical assistant within 90 days of employment.
• PREFERRED: At least 1 year experience as a medical assistant in a similar environment.
• DESIRED: Working knowledge of electronic medical records.