Medical Assistant

About the role

The Medical Assistant will assist providers in examination and treatment of patients in an outpatient clinical facility. They will prepare treatment rooms, interview patients, administer medications, and ensure patient charts are complete.

Responsibilities

• Prepare treatment rooms, position instruments and equipment, as needed per chief complaint.
• Operate medical equipment, give injections and/or treatments, provide basic patient education and conduct patient calls under the direction of the provider.
• Administer and reconcile medication as directed by the physician.
• Perform venipuncture, skin puncture, and lab procedures with attention to accuracy by checking patient ID and DOB.
• Ensure all test results, in-house and referred, are reported to the provider by checking a manifest or providing oversight of pending labs.
• Perform routine, daily, monthly, and annual maintenance and Quality Control (QC) on equipment and ensure documentation is kept for the appropriate number of years.
• Administer immunization injections. Review immunization record and potential allergic reactions. Identify and review side effects and treatment.
• Code, lab requests and procedures for billing. Verify and update patient data.
• Collect data from patient/family inquiries and report to provider. Make patient referrals. Complete physician orders.
• Complete general patient assessments. Work within the team to identify areas of improvement and actively participate in the improvement process.
• Teach patient/family self-care management. Work within a team to achieve patient and team goals. Share and initiate regular and professional communication with co-workers. Facilitate and/or participate in regular staff meetings.

Requirements

• High School graduate or GED.
• Current certification as CMA or RMA is highly preferred but not required.
• Previous work in a medical setting preferred.
• Proficiency in communication technologies (email, cell phone, etc.).
• Highly organized with ability to keep accurate notes and records.
• Experience with health IT systems and reports is desirable.
• Bilingual preferred but not required.
• BLS/CPR (or earned within 90 days of hire).

Qualifications

• Knowledge growth and development of individuals, and life stages.
• Ability to lift greater than 50 pounds.
• Frequent lifting, bending, climbing, stooping, and pulling.
• Continuous standing and walking.
• Repetitive movement of hands and fingers (typing and/or writing).

Skills

• Core values consistent with a patient- and family-centered approach to care.
• Demonstrates professional, appropriate, effective, and tactful communication skills, including written, verbal and nonverbal.
• Demonstrates a positive attitude and respectful, professional customer service.
• Acknowledges patient’s rights on confidentiality issues, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations.
• Proactively acts as patient advocate, responding with empathy and respect to resolve patient and family concerns, and recognizes opportunities for improvement to meeting patient concerns.
• Proactively continues to educate self on providing quality care and improving professional skills.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short Term & Long Term Disability
• Life Insurance
• 401K Retirement Plan w/ discretionary match
• Paid Time Off (PTO)
• Holiday Pay
• Employee Assistance Program (EAP)