Medical Assistant

Position Summary

Under medical or nursing supervision, Medical Assistants support providers and nursing staff in the delivery of health care services. Medical Assistants perform related duties as required utilizing the Patient Centered Medical Home model of care in a team environment.

Essential Duties And Responsibilities

• Call patients back to rooms and obtain medical history, history of present illness and/or chief complaint, and perform all screening required according to current procedures and quality measures.
• Prepare patients for examinations, procedures, and treatments to include obtaining vital signs, measure height and weight; perform vision and auditory screening as needed; record all information in electronic health record (EHR).
• Collect specimens, perform on-site laboratory procedures including providing vaccinations, and maintain current knowledge, including documentation and preparation of specimens.
• Administer medications using the 5 Rights of Medication Administration.
• Complete medication reconciliation and allergy verification for every patient.
• Contact patients by phone to deliver normal lab results and for additional care coordination needs.
• Inventory, stock, and clean exam rooms.
• Make follow-up appointments in eClinicalWorks (eCW) as part of patient visit.
• Maintain clinic flow by prioritizing patient’s needs and assisting providers and coworkers with unassigned patient needs.
• Assist with prior authorizations.
• Create referrals to other members of the patient care team including behavioral health, insurance navigators, community health workers, and with other KC CARE services.
• Assist with scanning and faxing patient medical records.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program at an accredited college or university.
• Basic Life Support Certification (BLS).

Preferred Requirements

• One year’s experience as a Medical Assistant in a primary care setting.
• Experience using eClinicalWorks (eCW) EHR.
• Active certification such as NRCMA, CCMA, CMA.