Medical Assistant

Responsibilities

• Works effectively and respectfully at his/her highest capabilities and training.
• Fulfills practice, clinic or office workflow protocols to maximize quality and efficiency.
• Prepares patients for examination and treatment in accordance to their clinic specific workflow protocol, by escorting from the waiting area to the exam room.
• Takes vital signs, weighs patients and records in patient chart.
• Enters in patient chief complaint, medication reconciliation, histories and other services as outlined in workflow protocol.
• Notes all patient health concerns into EMR. Records allergy information, medications, medical, surgical, and family histories in the patient chart.
• Initiates pharmacy benefits verification.
• Assists physician with physical examinations. Performs all procedures using aseptic techniques, following standard procedures.
• Administers vaccines and places PPDs as per practice/clinic protocol.
• Completes appropriate follow-up work after visit including, but not limited to, ensuring all blood and specimens are properly labeled, recorded and sent to lab. Follows up to ensure all lab results are entered in the medical record. Tracks orders and results.
• Contacts patients for outreach and reminders for labs/orders. Updates EMR with status. Reports all abnormal lab results to physician or nurse immediately.
• Follows up on referrals for specialty care and/or other services. Tracks consult reports and ensures EMR is updated accordingly. Contacts patients for outreach and/or reminders for referrals.
• Schedules tests and follow-up appointments. Pre-registers patient for next visit. Verifies patient demographic and insurance information. Obtains prior authorizations as needed.
• Maintains exam rooms by keeping them stocked with supplies and checking expiration dates on medications and supplies, removing and reporting expired medication to Practice or Clinic Management.
• Aids in administrative office duties. Mails reminders and other letters to patients. Manages time effectively. Fills slow periods with activities to prepare for future needs. Minimizes non-productive time.
• Maintains quality assurance, safety, environmental, and infection control in accordance with established hospital department policies, procedures, and objectives. Protects and preserves the patient’s right to privacy and confidentiality.
• Supports the goals and concepts of the patient centered medical home by demonstrating flexibility and willingness to change.

Qualifications

• BASIC KNOWLEDGE: High School graduate or equivalent required. Able to read, write and speak English. Basic Life Support Certification required.
• EXPERIENCE: Graduate of a formal medical assistant training program or a minimum of 3 years of medical assistant experience required. Exceptions to the above requirements may be considered for applicants who do not have formal medical assistant training, but have at least three years of related experience in a comparable role, such as LPN, medical student, EMT, paramedic, etc.