Medical Assistant

Responsibilities

• Generate encounters for all medical visits and prepare all required forms.
• Schedule patient appointments, print appointment cards and referrals.
• Provide administrative duties for patient care, including:
  • CIR immunization records (for all children)
  • Abnormal letters and no-show letters
  • Filling out CPE forms and immunization cards
  • Faxing prescriptions to pharmacies
• Provide translation during patient visits.
• Perform vitals on patients according to visit type, including but not limited to:
  • Blood pressure (BP) and heart rate (HR)
  • Temperature
  • Patient Expiration Flow (PEF) for patients with asthma history
  • Pulse oximeter for patients with COPD history
• Obtain patients' height and weight for each visit.
• Conduct annual vision and hearing screenings for children.
• Obtain social history yearly, including:
  • Audit C screening
  • DAST screening
  • Language services and specific impairment documentation
• Obtain Annual Comprehensive Assessment, covering:
  • Communication needs
  • Behaviors affecting health
  • Family characteristics
  • Health literacy
  • Depression screening
• Obtain tobacco use screening annually.
• Assist providers with procedures such as:
  • EKG
  • Labs
  • Blood sugar and hemoglobin readings
  • Pregnancy tests and urine dipsticks
• Assist nursing in assessing patients without appointments according to guidelines.
• Open and close lab; process all lab tests performed at the center.
• Keep exam and lab rooms stocked and dispose of expired supplies.
• Provide patient education, including:
  • Infection control instructions
  • Use of glucometer and blood pressure machine
• Work as part of the clinical Population Health Teams to assist in patient compliance, including:
  • Generating letters
  • Patient education
  • Outreach to patients
  • Monitoring QA outcomes with the team
• Assist with friendly handoff if provider refers patient to case manager or social work.
• Review huddle sheets at the beginning of each shift with the provider and document within chief complaint and patient needs.
• Perform additional duties as required by the Nurse Manager, Charge Nurse, and Lead Medical Assistant.

Requirements

• High school graduate or equivalent.
• Medical Assistant Certification or AA degree in Medical Assisting required.
• 1+ years of administrative experience necessary.
• Bilingual preferred.
• Excellent interpersonal, oral, and written skills required.
• Knowledge of MS Office (Word, Excel, and Access) a plus.
• High energy level, initiative, and attention to detail.
• Strong teamwork, organizational, analytical, and listening skills.
• Reliable, detail-oriented, self-starter with excellent interpersonal skills.

About the Role

Under the supervision of the RN and/or LPN, the Medical Assistant will assist the medical provider in patient care and manage patient flow during patient care sessions. The Medical Assistant will be integrated into the Patient-Centered Medical Home (PCMH+), working in partnership with the healthcare team to promote the quadruple aim of improved population health, improved patient experience, reducing cost of care, and improved physician experience.