Medical Assistant

Basic Function

The Clinic Medical Assistant shall be responsible for assisting their assigned provider in clinic with all aspects of the patients’ visit.

Responsibilities

• Ensure that authorization is complete for the patient visit.
• Ensure that all necessary diagnostic studies and reports are available for the provider to review.
• Ensure proper documentation in our EMR system for patients’ visits.
• This includes, but is not limited to, using the appropriate template and completing the history portion including medication, past medical and surgical history, weighing all new patients, and taking vitals.
• Document in EMR any changes in patients’ conditions since last visit.
• Bill all charges for services rendered and make sure that there is documentation in EMR justifying the charges.
• Create proper documentation in EMR as needed for any diagnostic testing or therapy or surgical procedures ordered by the provider, and forward the appropriate authorization.
• Act as the liaison between the patient and the provider.
• Return all patient phone calls the same day and document in each patient’s chart any instructions or concerns.
• Work with the provider’s Patient Services Representative and the Back Office Supervisor to ensure that the provider is scheduled appropriately.
• Communicate with front desk staff any delay in the provider’s schedule for the day.
• Keep exam rooms stocked with medical supplies and linen.
• Clean and empty rooms of dirty linen and red bag waste daily.
• Clean dirty instruments and prepare them for sterilization on assigned day each week.
• Perform other responsibilities as may be called on by the Back Office Supervisor.

Relationships

• The employee shall be responsible directly to the Back Office Supervisor.
• The employee shall report to the Back Office Supervisor and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position.
• The employee shall interact with other office and clinical staff in the Practice.
• The employee shall interact with patients, medical groups, adjustors, nurse case managers, hospitals, and Primary Care Physicians and their offices.

Requirements

• The ability to type 40 words per minute.
• Skill in operating a computer and scanner, as well as software programs including Microsoft Outlook.
• Telephone etiquette, superior customer service, and professional communication skills are required.
• Must be flexible and able to multitask in a stressful setting.
• Education: high school diploma or equivalence.
• CPR Certification required.
• 2-5 years of experience as a Back Office Medical Assistant in an Orthopaedic Medical Office preferred.

Pay

The hours, pay scale, and benefits will be defined as agreed upon.

Schedule

The employee however, will be expected to work no more than five days per week. The employee is available forty hours per week.