Medical Assistant

About the Role

Supports the healthcare team in delivering high-quality care to students and faculty across all ASU Health Services clinic locations in the Phoenix metro area (West, Tempe, Polytechnic, and Downtown), with Tempe serving as the primary site. This position requires regular travel and flexibility to float between clinic locations based on operational needs.

Responsibilities

• Perform front desk duties, including answering incoming telephone calls, obtaining and verifying patient information, patient check-in/out, coordinating and facilitating accurate patient appointments, and reconciliation of insurance details.
• Manage patient flow and complete patient intake, entering details into the Electronic Medical Record (EMR).
• Obtain patient reason for visit, past medical history, vital signs, medication reconciliation, allergies, and assist with medical examinations.
• Administer screening questionnaires and maintain accurate and strict confidentiality of patient information in EMR.
• Perform procedures such as venipuncture, EKGs, wound dressing, and medication administration (oral, ID, SQ IM).
• Administer immunizations in accordance with written policies and assist providers with exams and minor surgeries.
• Prepare for procedures with necessary instruments, supplies, and consent forms, and apply ortho splints, DME appliances, and remove casts.
• Maintain an inventory of medication and medical supplies, complete physician orders, and provide instructions to patients.
• Enter lab results and other patient results in EMR, and participate in sterilization of instruments and infection control.
• Maintain a clean and hygienic environment, provide training to new team members and extern students, and perform other job-related duties as assigned.

Qualifications

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills, and abilities have been achieved.

Desired Qualifications

• Knowledge of medical terminology.
• Skill in both verbal and written communication.

Working Environment

Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment. Frequent sitting and standing for prolonged periods, computer use, and lifting up to 35 lbs.

Benefits

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance with free, confidential behavioral health services.
• ASU Discounts to sports/events, along with discounts from ASU partnerships.

Pay

$21.00 USD Hourly

Schedule

Monday – Friday, 8:00am - 5:00pm

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy, and broad access. ASU is a tobacco-free university and an equal opportunity employer.