Medical Assistant

Responsibilities

• Greet patients
• Register patients according to established protocols
• Aid patients in completing necessary forms and documentation including medical insurance
• Ensure patient information is accurate including billing information
• Answer incoming calls and handle inquiries
• Schedule patient appointments
• Collect co-pays and payments
• Obtain external medical reports as required by medical professionals
• Respond and comply to requests for information
• Complete other clerical duties as assigned
• Ensure reception area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality
• Assist with charting and recording infusion vitals/administration
• Obtain vitals on patient prior to beginning infusion, during infusion and at discontinuation
• Draw labs if needed
• Perform verbal pre-infusion questionnaire with patient
• Assist with removal/discontinuation of iv
• Maintain sterile environment at all times
• Maintain drug inventory & medical supply stock

Qualifications

• High School Diploma or equivalent
• A high-level dedication to excellent patient care, office teamwork, detail and accuracy are required
• Must have good oral and written communication skills, good computer skills, be flexible and dependable, and be able to multitask in a fast-paced medical office environment
• A Medical Assistant diploma or certificate from an accredited facility
• Bilingual in Spanish (desirable)
• Working knowledge of phlebotomy (desirable)
• IV experience preferred (desirable)
• General clerical knowledge (desirable)