MEDICAL ASSISTANT

About the role

Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life and advocates for a welcoming environment for underserved and vulnerable populations.

Works as part of the Care Team; responsible for ensuring the highest quality of patient care. Provides support to the Nursing staff and Medical Providers in addressing the health care needs of patients.

Responsibilities

Direct Patient Care

• Greets patients and brings them to exam rooms; preps them for the medical provider
• Assists in clinical care including biopsies, pap smears, high-resolution anoscopy (HRA)
• Performs phlebotomy, collection and processing of laboratory specimens
• Collects vital signs, performs EKGs, peak flow measurements
• Conducts point-of-care testing: urine dipstick, fingerstick glucose, rapid HIV testing

Collaboration

• Gathers medical information and reports to provider
• Interfaces with laboratories as needed for patient care
• Ensures lab results are available at the time of the visit
• Consults with medical providers at the beginning of each session and/or daily meeting to ensure optimum patient flow
• Informs providers of medication renewals; executes provider orders
• Makes referrals for patients
• Participates in interdisciplinary meetings to help determine policies affecting clinical care
• Assists practitioners in monitoring and maintaining standards of care
• Performs routine clinical administrative operations including follow-up on abnormal labs, referrals, calling patients, mailing letters, and faxing

Quality Improvement / Quality Assurance

• Participates in Quality Improvement activities
• Maintains clinical competence through participation in appropriate learning experiences

Compliance

• Complies with Infection Control policies and procedures
• Facilitates related services for health center patients as appropriate with respect to confidentiality and privacy

Maintenance of Clinic Equipment and Supplies

• Operates and maintains autoclave
• Monitors expiration of medical and laboratory supplies
• Monitors temperature of vaccine and specimen refrigerators and freezers; takes appropriate actions during abnormal occurrences (e.g., abnormal temperature or electrical failure); maintains temperature logs
• Stocks examination rooms with supplies on a daily basis as needed

Qualifications

• High School diploma or GED required
• Completion of accredited Medical Assistant Program
• One (1) year full-time work experience preferred
• Current Basic Life Support (BLS) CPR certificate
• Ability to work both independently and in a team
• Experience working with people living with HIV/AIDS preferred
• Ability to speak Spanish or an Asian language strongly preferred
• Ability to work with people from diverse backgrounds in a multi-cultural setting required
• Knowledge of eClinicalWorks EMR preferred

Benefits

• 12 Paid Holidays
• Vacation and sick leave
• Health Insurance Coverage
• Flexible Spending Account
• Life Insurance
• Employee Assistance Program