Medical Assistant

Job Description

Aid physicians in conducting medical procedures within the office setting. Responsibilities include phlebotomy, laboratory testing, quality control, instrument troubleshooting, and equipment maintenance. Key responsibilities involve:

• Performing quality control procedures before patient testing.
• Carrying out laboratory blood work and blood draws.
• Following laboratory procedures for specimen handling and processing.
• Maintaining accurate and precise technical laboratory procedures to meet regulatory standards.
• Preparing blood or bone marrow slides for evaluation, sending specimens to external labs, and documenting results in patient charts.
• Documenting vital signs, patient height, weight, pain levels, and conducting depression screenings.
• Assisting with medical procedures such as bone marrows, fine needle aspirations, paracentesis, and pelvic exams.
• Charging patients for services rendered and documenting all steps in the electronic medical record (EMR).
• Showing physicians critical blood counts and preparing scans and CDs for review.
• Maintaining laboratory inventory and placing orders as needed.
• Initiating troubleshooting procedures for instrument malfunctions and contacting service companies when necessary.
• Performing EKG tests when required.
• Maintaining compliance with state and federal regulations.
• Ensuring confidentiality of patient information.
• Training new employees on related job duties.
• Working at multiple AON locations as needed.
• Performing overtime as required.

Qualifications

• High school diploma or equivalent.
• BLS certification required.
• Valid driver’s license and vehicle for travel to other clinic locations.
• One year of experience as a medical assistant in a clinic or physician’s office, including venipuncture skills.

Core Capabilities

• Analysis & Critical Thinking: Solid problem-solving, decision-making, planning, time management, and organizational skills.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, conflict management, delegation, and diversity awareness.
• Communication Skills: Good command of the English language, with proficiency in MS Office applications and EMR systems.
• Customer Service & Organizational Awareness: Strong customer focus, ability to build a culture of quality and performance excellence, and effective collaboration and partnerships.
• Self-Management: Time management, stress management, self-motivation, and ability to work independently with limited supervision.
• Computer Skills: Proficiency in MS Office applications and EMR systems.