Medical Assistant

Job Description

Aid physicians with medical procedures in the office setting. Responsibilities include phlebotomy, laboratory testing, quality control, instrument troubleshooting, and maintenance. Key areas of responsibility include:

• Performing quality control procedures before patient testing.
• Carrying out laboratory blood work and blood draws.
• Following laboratory procedures for specimen handling and processing.
• Maintaining test report logs, quality control logs, equipment records, and checklists according to regulatory agencies.
• Preparing blood or bone marrow slides for evaluation, sending lab reports to appropriate facilities, and documenting in the Onco/EMR system.
• Assisting with medical procedures such as bone marrows, fine needle aspirates, paracentesis, and pelvic exams.
• Documenting thorough encounters in the medical record and preparing encounter forms for billing.
• Obtaining vital signs, height, weight, pain levels, and conducting PHQ9 depression screenings.
• Prepping exam rooms and preparing for physicians, receiving lab reports, and maintaining inventory of supplies.
• Initiating troubleshooting procedures for instrument malfunctions and contacting service companies when necessary.
• Performing EKG testing and other duties to maintain laboratory compliance.
• Maintaining confidentiality of patient information and adhering to all legal and regulatory requirements.
• Training new employees on related job duties and working at multiple AON locations as needed.

Qualifications

• High school diploma or equivalent.
• BLS certification required.
• Valid driver’s license for travel to other clinic locations.
• One year experience as a medical assistant in clinic or physician’s office with venipuncture ability.

Core Capabilities

• Analysis & Critical Thinking: Solid problem-solving, analysis, decision-making, planning, time management, and organizational skills.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation, and diversity awareness.
• Communication Skills: Good command of the English language, proficiency in MS Office, and effective communication (oral, written, presentation).
• Customer Service & Organizational Awareness: Strong customer focus, ability to build a quality culture, and effective collaboration and partnerships.
• Self-Management: Time management, stress management, self-motivation, self-starter, and ability to work independently with limited supervision.

Education & Certifications

• High School Diploma or GED.
• State-specific certifications/licenses as required.