Medical Assistant

Job Description

Aid physicians in conducting medical procedures within the office setting. Responsibilities include phlebotomy, laboratory testing, quality control, instrument troubleshooting, and maintenance. Key responsibilities involve:

• Performing quality control procedures before patient testing.
• Carrying out laboratory blood work and blood draws.
• Following laboratory procedures for specimen handling and processing.
• Maintaining accurate and precise technical laboratory procedures to meet regulatory standards.
• Preparing blood or bone marrow slides for evaluation, sending lab results to appropriate facilities, and documenting in patient charts.
• Documenting patient vitals, height, weight, pain levels, and completing PHQ9 depression screenings.
• Assisting physicians with procedures such as bone marrows, fine needle aspirates, paracentesis, and pelvic exams.
• Charging patients for services and documenting all steps in the EMR system.
• Showing critical blood counts, obtaining scans and CDs, and maintaining inventory.
• Initiating troubleshooting procedures and contacting service companies when instruments malfunction.
• Performing EKG tests and ensuring compliance with regulatory agencies.
• Complying with safety guidelines and maintaining laboratory cleanliness.
• Adhering to AON policies and procedures, including IT and disaster recovery plans.
• Training new employees on related job duties.
• Working at various AON locations as needed.
• Performing overtime when required.

Qualifications

• High school diploma or equivalent.
• BLS certification required.
• Valid driver's license for travel to other clinic locations.
• One year of experience as a medical assistant in a clinic or physician’s office, including venipuncture skills.

Core Capabilities

• Analysis & Critical Thinking: Solid problem-solving, decision-making, planning, time management, and organizational skills.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation, and diversity awareness.
• Communication Skills: Good command of the English language, with proficiency in MS Office and EMR systems.
• Customer Service & Organizational Awareness: Strong customer focus, ability to build a culture of quality and performance effectiveness, and effective collaboration and partnerships.
• Self-Management: Time management, stress management, self-motivation, and ability to work independently with minimal supervision.
• Computer Skills: Proficiency in MS Office and EMR systems.