Medical Assistant

About the Role

Allergy & ENT Associates is looking for a strong and experienced Medical Assistant at our Sugarland Office. As a multi-state, physician-led team of specialized providers and dedicated staff, we are focused on enhancing the well-being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.

Position Summary

To provide quality nursing care services to the patients of Allergy & ENT Associates through collaboration with physicians and other members of the health care team. Supports the goals and objectives of the Company.

Essential Duties & Responsibilities

• Provides patient care as a member of the health care team within scope of license
• Follows nursing policies, procedures, and protocols and implements appropriately in the care of adult and pediatric patients
• Provides instructions to patients regarding treatment plan, medications and follow-up
• Communicates effectively with other members of the health care team including accurate documentation in patient medical records
• Greets patients with a smile, completion of registration forms, and gives instructions
• Uses communication skills with appropriate medical terminology
• Follows appropriate legal and ethical professional conduct
• Performs specific Job Activities as assigned per office location
• Continues professional self-development
• Clinical Interview patients while recording and updating medical information (history, chief complaint) and medications etc. into the E H R
• Prepares patients for examinations and performs routine screening tests
• Provides patient education with regards to medications and instructions set forth by the provider to manage their health
• Triages emergency situations
• Prepares and administers medications with physician authorization
• Performs and maintains IV insertion and medications
• Use CPR skills when necessary
• Refill requests and Prior Authorizations for medications

Qualifications

• Graduate of an accredited school of nursing
• Current Texas RN or LVN license
• Current CPR certification
• Knowledge of anatomy, physiology, medical procedures, and current nursing practices
• One year nursing experience preferred
• Allergy/ENT Medical Office experience desirable
• Must be self-directed and able to work independently
• Attention to detail a must
• Professional, calm and courteous demeanor
• Excellent verbal and written communication skills

Computer Skills

• Proficient computer skills in Microsoft Office including Outlook, Excel and Word

Knowledge, Skills, Abilities

• Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality
• Organization — Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished
• Professional Maturity — The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations
• Time Management — Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Interpersonal Communication — Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
• Communication — The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others

Physical Demands

• Anticipate lifting 20-25 pounds in any given day. Lifting up to 40-50 pounds may occasionally be required, depending on the specific style or type of care provided
• In the performance of certain patient care tasks, the nurse may be expected to have sufficient manual dexterity in order to safely perform various skills and techniques
• Tasks and expectations may vary by clinical site and medical practice
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner
• May be exposed to acutely ill patients, communicable diseases, blood borne pathogens, and airborne allergens used during skin testing and immunotherapy

Work Environment

• Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation
• Moderate noise (examples: business office with computers and printers, light traffic)
• Typical schedule is Monday through Friday with regular working hours
• Occasional overtime and/or travel to other clinics may be required