Medical Assistant

Essential Duties & Responsibilities

• Uses communication skills with appropriate medical terminology.
• Makes and records vital signs.
• Interviews patients while recording and updating medical information (history, chief complaint) and medications etc. into the EHR system.
• Prepares patients for examinations and performs routine screening tests.
• Provides patient education with regard to medications and instructions set forth by the provider to manage their health.
• Prepares and administers medications with physician authorization.
• Maintains supplies, equipment, stocks, and prepares the exam rooms for patients.
• Cleans and sterilizes instruments.
• Checks and responds to patient phone calls (communicating with the provider on course of action and relaying to the patient).
• Reviews and prepares requests and prior authorizations for medications.
• Familiar with signs and symptoms of allergy testing systemic reactions.
• Familiar with emergency equipment and protocols for treatment.
• Seeks immediate assistance from RN/LVN staff in dealing with emergency treatment for allergy testing patients.
• Participates in all In-Service training courses.
• Participates in creative ways to promote patient engagement and personalize patient outreach, improving overall experience and driving authentic patient reviews.
• Proactively escalates patient, workflow, or operational concerns to leadership with constructive solutions.
• Promotes fully electronic workflows and collaborates with leadership to reduce manual paper processes where feasible.
• Maintains patient, staff and employer confidentiality.
• Complies with all HIPAA regulations.
• Performs other duties as assigned.