Medical Assistant

About the Role

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Location

Akron-Canton (assist at nearby Eton Chagrin and Strongsville clinics as needed)

Responsibilities

• Greet, room, and take vitals of patients.
• Ensure clinic patient appointments run in a timely manner, communicating with Physicians and APPs for necessary information before they see patients.
• Sanitize exam rooms after each patient.
• Sanitize equipment used in clinics including instruments, scopes, and specialty procedure equipment.
• Record into the patient's EHR encounter as necessary per visit.
• Support clinical procedures as delegated by the supervising physician, including patient preparation, procedure scheduling, assisting during procedures, and reviewing discharge instructions.
• Rotate/stock pharmaceutical closet; dispose of expired medications.
• Maintain inventory of medical supplies and non-sample pharmaceuticals.
• Order medical supplies and pharmaceuticals as needed, per established protocol.
• Crosstrain in Patient Service Representative duties.
• Identify, propose and implement continual improvements to drive process efficiency, scalability and innovation within the scope of your work that enhances our ability to achieve the ADVENT vision.
• Support the overall success of the organization and perform other related duties as requested by leadership.
• Plan and adapt with business growth and strategy, cross-training where necessary to accommodate different situations and locations.
• Follow all legal and compliance requirements, including HIPAA guidelines to maintain patient privacy.

Qualifications

• Medical Assistant experience preferred, such as CMA (AAMA), Registered Medical Assistant (RMA), or Certified Clinical Medical Assistant (CCMA) or two years of working experience.
• Procedure assisting experience preferred but not required.
• Excellent time management skills, including ability to work autonomously and with minimal direction.
• Strong customer service orientation with excellent communication skills, including phone, verbal, written, and active listening, with the ability to build rapport with patients.
• Ability to solve problems with the focus on patient experience to make critical decisions.
• Experience working with performance-based goals or metrics.
• Solid data entry and technology skills including Outlook, Word, Excel, EHR.
• Tech-savvy with experience in Microsoft Office and Electronic Health Records.
• High attention to detail and accuracy.
• A problem-solver who thrives in a fast-paced environment.
• A positive, team-oriented attitude and strong work ethic.
• Must be willing to assist and train at various clinics within the market as needed.
• Valid driver license.

Schedule

• Full-time 32-40 hr/week flex position - No weekends.
• Primary Schedule:
  • Monday & Tuesday: 8am-5:30pm
  • Wednesday & Thursday: 8am-4:30pm
  • Friday: 8am-2:30pm

Pay

$21.50 - $25.00

Benefits

• 16+ days PTO (prorated first year) + paid holidays.
• Health, dental, and vision coverage with employer-paid HRA.
• 401k match & life insurance.
• Regular business hours - no nights or weekends.
• A culture that values solutions and encourages growth.
• Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself.