Medical Assistant

About the role

As a Medical Assistant at ADVENT, you will play a vital role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment. You will ensure a smooth and seamless patient experience throughout the day, collaborate closely with clinical staff to support quality care, room patients and accurately document medical history and vitals in the EMR, assist in procedures with Physicians, safety and sanitation of rooms and equipment, welcome patients warmly and assist with scheduling needs, schedule appointments and manage patient flow for a smooth clinic experience, answer incoming calls and provide overflow support to the call center as needed, open and close the clinic following established protocols, ensure proper documentation, process payments, and support daily clinic operations, order medical supplies and pharmaceuticals as needed, cross train as a Patient Services Representative when needed.

Responsibilities

• Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment
• Ensure a smooth and seamless patient experience throughout the day
• Collaborate closely with clinical staff to support quality care
• Room patients and accurately document medical history and vitals in the EMR
• Absorb and follow established protocols for safety and sanitation of rooms and equipment
• Welcome patients warmly and assist with scheduling needs
• Schedule appointments and manage patient flow for a smooth clinic experience
• Answer incoming calls and provide overflow support to the call center as needed
• Open and close the clinic following established protocols
• Ensure proper documentation, process payments, and support daily clinic operations
• Order medical supplies and pharmaceuticals as needed
• Cross train as a Patient Services Representative when needed

Requirements

• Previous experience in a medical or healthcare setting preferred
• Strong time management skills and the ability to multitask effectively
• Experience working with performance-based goals or metrics
• A customer-first mindset and excellent communication skills
• Tech-savvy with experience in Microsoft Office and Electronic Health Records
• A high attention to detail and accuracy
• A problem-solver who thrives in a fast-paced environment
• A positive, team-oriented attitude and strong work ethic
• A valid driver license
• The ability to cover at nearby clinics as needed

Qualifications

• High school diploma or equivalent
• Current CPR certification
• Current EMT certification (preferred)

Skills

• Microsoft Office
• Electronic Health Records (EHR)

Benefits

• 16+ days PTO (prorated first year) + paid holidays
• Health, dental, and vision coverage with employer-paid HRA
• 401k match & life insurance
• A culture that values solutions and encourages growth

Pay

$17-$25 per hour

Schedule

Clinic hours: Monday/Wednesday: 8am-4:30pm, Tuesday/Thursday: 8am-5:30pm, Friday: 8am-2:30pm

Application Instructions

To apply, please visit ADVENT Careers Website.