Medical Assistant
Position Summary
The Medical Assistant (MA) will play a vital role in supporting value-based care delivery by ensuring accurate and complete patient documentation, facilitating provider readiness through pre-visit planning, and coordinating the timely retrieval and integration of external medical records.
Key Responsibilities
Actively retrieve external medical records from hospitals, laboratories, imaging centers, specialists, and other health systems via fax, phone, electronic portal, or other secure means.
Review, organize, and upload medical records into the appropriate sections of the clinic’s Electronic Health Record (EHR) system(s).
Tag relevant documents (labs, consults, imaging results) using standardized naming and filing conventions to support care coordination and risk adjustment.
Prepare and maintain Pre-Visit Checklists for upcoming appointments, including: Outstanding care gaps (HEDIS/Stars), Due screenings, Risk conditions (HCC) requiring MEAT documentation, Previous hospitalizations, ER visits, or consults.
Ensure all relevant data is available in the EHR before the provider sees the patient. Collaborate with front desk and care coordination teams to confirm patient eligibility, health plan attribution, and needed consents.
Prepare AWV documentation packets including: Health Risk Assessments (HRAs), Depression screenings (PHQ-9), Cognitive screenings (e.g., Mini-Cog), Advance Care Planning (ACP) forms.
Flag any missing elements or overdue items required for VBC coding and compliance.
Proactively identify patients due for preventive screenings (e.g., colorectal, breast cancer, diabetic eye exam, A1c) based on health plan requirements and internal tracking.
Support care team by preparing documentation and screening reminders.
Assist in submitting supplemental data to payors, as directed by the quality or coding department.
Perform intake and rooming of patients: vitals, medication reconciliation, chief complaint, and visit reason documentation.
Administer immunizations or point-of-care testing per standing orders (if credentialed).
Assist providers during examinations or minor procedures, as necessary.
Qualifications
High school diploma or equivalent
Completion of a certified Medical Assistant program
Minimum 1 year of experience in a primary care or clinical office setting
Familiarity with EHR systems (e.g., eClinicalWorks, Athena, Epic, or similar)
Proficiency in medical terminology and understanding of clinical documentation workflows
Strong organizational skills and attention to detail
Preferred
Prior experience in value-based care, Medicare Advantage, or HCC documentation workflows
Experience preparing documentation for AWVs and pre-visit planning
Bilingual (English + Korean)
Skills And Competencies
Exceptional communication and interpersonal skills
Ability to work independently and as part of a team
Knowledge of CMS risk adjustment and quality measures (HEDIS, Stars, HCCs)
Data entry accuracy and EHR navigation skills
Ability to prioritize and manage multiple tasks in a fast-paced clinic environment
Physical Requirements
Ability to lift up to 25 pounds
Frequent walking, sitting, typing, and using standard office/clinical equipment
Work Environment
On-site work in a clinic environment with occasional travel to other office locations. Exposure to confidential health information requiring adherence to HIPAA standards.