Medical Assistant

About the role

ADP is hiring a Medical Assistant. Are you an experienced Medical Assistant with strong phlebotomy, EKG, and clinical support skills? Do you enjoy providing exceptional patient care while supporting both clinical and front-office operations in a fast-paced healthcare setting? Well, this may be the role for you. As a Medical Assistant, you will assist providers in the Health & Wellness Center by providing high-quality clinical and administrative support. In this role, you will help ensure a positive patient experience while assisting with front-office operations, patient intake, scheduling, medical documentation, phlebotomy, diagnostic testing, and day-to-day clinical activities. The ideal candidate is a proactive healthcare professional who takes ownership of their work, provides outstanding customer service, and thrives in a fast-paced outpatient environment. You'll contribute to the success of the Health & Wellness Centers by maintaining efficient operations, delivering excellent patient care, and helping ensure a seamless experience for employees and healthcare teams.

What You'll Do

Clinical Support & Patient Care

• Assist medical staff with routine examinations and treatment of patients.
• Obtain and record patient information and enter data into the medical record.
• Perform venipuncture and prepare laboratory specimens and documentation for outside laboratory vendors.
• Conduct testing associated with periodic health examinations, including EKGs, urine dipstick testing, vision screening, body fat analysis, pulmonary function testing, and other testing as requested.
• Take vital signs and assist providers during examinations, including telemedicine visits as applicable.
• Administer flu vaccines and other injections as ordered by providers.
• Conduct blood pressure screenings onsite and offsite as assigned.
• Serve as a medical chaperone when requested.
• Maintain required equipment and safety logs, including AED, oxygen, and refrigerator temperature monitoring.
• Ensure examination rooms are clean, organized, stocked, and compliant with operational standards.
• Maintain medical supplies in accordance with department policies.
• Follow emergency response procedures, including one-rescuer BLS protocols and activation of first responder processes when necessary.
• Perform ergonomic evaluations and document findings in accordance with office policies.
• Assist with health promotion activities and wellness initiatives.
• Support other Health & Wellness Center locations as needed.

Front Office & Administrative Operations

• Greet employees and visitors in a courteous and professional manner.
• Ensure only authorized individuals have access to the department.
• Answer telephones and schedule appointments for providers and other healthcare professionals.
• Promote utilization of the patient portal.
• Prepare and distribute forms for health programs, screenings, physical examinations, and immunization initiatives.
• Respond promptly to inquiries and emergency calls, referring matters appropriately to healthcare staff.
• Coordinate provider schedules, meetings, and departmental activities.
• Create, register, and maintain employee medical records.
• Process medical records requests in accordance with established authorization procedures.
• Maintain organized and current educational materials and information in waiting areas.
• Maintain the location's SharePoint staff calendar where applicable.
• Assist with phone coverage and operational support during staff absences.
• Perform other related duties as assigned.

Training & Coverage

• Participate in educational programs and monthly Medical Assistant meetings.
• Provide coverage at other local NJ Health & Wellness Center locations as needed.

Experience

You have 3+ years of experience in relevant skills gained and developed in the same or similar role.

Requirements

• Successful completion of an accredited Medical Assistant or LPN program required.
• Certification as a Medical Assistant or LPN through an appropriate accrediting organization is required.
• 3+ years of Medical Assistant or LPN experience in an outpatient primary care, urgent care, or similar setting.
• Proficient in phlebotomy, venipuncture, and EKG's.
• Experience with Microsoft Word and Excel.
• Demonstrated ability to work independently with minimal daily oversight.
• Ability to coordinate multiple activities and priorities in a fast-paced healthcare environment.
• Strong organizational, communication, and follow-through skills.
• Advanced computer proficiency and the ability to quickly learn new systems and technology platforms.
• Ability to handle confidential and sensitive information with discretion.
• CPR/AED certification required or must obtain certification within six weeks of hire.
• Willingness and ability to provide support at nearby NJ Health & Wellness Center locations as needed.
• You'll have a high school diploma OR equivalent.

Qualifications

• Experience working in an ambulatory care environment.
• Experience in a corporate healthcare, occupational health, or similar corporate environment.
• Experience working with electronic medical records (EMR), patient portal technologies, and healthcare practice management systems.

Pay

The compensation for this role is USD $17.02 - USD $30.14 / Hour*

Benefits

We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more.